Customer Service Administrator - Norwich, United Kingdom - Cooks Blinds & Shutters Ltd

Cooks Blinds & Shutters Ltd

Verified Company

Norwich, United Kingdom

2 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

Cooks Blinds & Shutters Ltd are a successful family-owned Company, we are looking for a new member to join our team as a customer service administrator.

This is an opportunity to work within a small and friendly team working mainly within the industrial/commercial sector.

We are looking for somebody with an outgoing, friendly personality who has the enthusiasm and ability to learn new skills quickly and can demonstrate an ability to work within a team environment.

General Duties:

Answer and direct phone and manage customer and engineers enquiries
Working along side our Quality & Aftersales Manager
Allocate all jobs from an in house system
Ordering parts and access equipment
Rebook jobs where visits did not go ahead
General office admin and support

Required Skills:

Administrative experience preferred but not essential
Excellent time management skills and the ability to prioritise work
Strong organisational skills, attention to detail with the ability of multitasking
Good all round IT skills and proficiency in MS Office Products
Word, Outlook & Excel. Excellent written and oral communication skills
Polite and professional telephone manner

Job Status:
Full Time, Permanent Secure Position

Hours:
Monday to Friday 0800 to 1700
Entitlements: 21 days holiday plus bank holidays. Pension

Salary:
Negotiable, Depending on Experience

Job Types:
Full-time, Permanent

Salary:
Up to £24,000.00 per year

Benefits: