Reservations Agent - London, United Kingdom - Sofitel London Gatwick

Sofitel London Gatwick
Sofitel London Gatwick
Verified Company
London, United Kingdom

6 days ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Description:

We treat our team like family and our guest like royalty

We are looking for a Reservation Agent who will delight our guests with sincere, attentive service.

Work Experience


What we are looking for:

  • You will answer all reservation requests in a courteous and efficient manner
  • You will have the ability to remain calm during difficult situations in a very busy environment
  • Knowledge of Opera and Marsha would be beneficial but not essential
  • Excellent command of English, other languages would be an added advantage
  • Knowledge of reservations systems (Opera/Marsha/OnQ) would be desirable
  • Previous experience as a Reservation Agent
or in Front Office in a hotel would be beneficial but not essential


Benefits:

What do we offer?

All our Reservation Agent receive some excellent company benefits:

  • A very competitive salary
  • 28 days paid holiday with an extra 5 days, following 5 years' service
  • Discounted hotel room rates across our hotels, for you and friends and family
  • Fantastic Training and Development opportunities
  • Uniform and Complimentary Dry Cleaning
  • Free Meals on shift
  • Unrivalled Career Progression prospects
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