Volunteer - January 2023 - Prescot, United Kingdom - St Helens and Knowsley Teaching Hospitals NHS Trust

St Helens and Knowsley Teaching Hospitals NHS Trust

Verified Company

Prescot, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

St Helens and Knowsley Teaching Hospitals is one of the largest hospital trusts in the North of England.

We provide general hospital services and emergency care to the local community including a full range of medical, surgical, diagnostic, rehabilitation and therapy services.

Our vision is to deliver the highest quality of healthcare driven by world class research for the health and wellbeing of the population we serve.

Our Trust values are to be:

Kind and Compassionate
Respectful and Considerate
Friendly and Welcoming
Listening and Learning
Open and Honest

Roles for volunteers are varied and extensive. Volunteers play an important part in care delivery and are the positive, multi-skilled, multi-talented backbone of our service. Volunteers can encompass a range of roles and work flexibly depending upon service demands. Their hard work, dedication and friendliness enhance the patient and family experience at St Helens and Knowsley Teaching Hospitals. The volunteer role is to help, support, and inspire others. Volunteers are not directly involved in patient care but help provide extra support to patients and staff. As well as a general volunteer role, volunteers can receive training and support in a variety of roles.

St Helens & Knowsley Hospitals are always looking for enthusiastic people who want to make a difference to the lives of others.

If you are over 16, good at mixing with people and enjoy helping others, we would like to hear from you.

We don't need you to have qualifications, special skills or experience but we expect you to care about people and have a strong desire to help enhance patient experience.

Our volunteers are not directly involved in patient care but help provide extra support to patients and staff. Volunteers come from all walks of life and represent the diversity of the communities we serve. All are dedicated to making the hospital a little friendlier and more comfortable for everyone.

We ask for a commitment of at least 2 hours a week for a minimum of 6 months to enable us to create long-lasting and worthwhile roles.

This enables us to build meaningful relationships with our volunteers and justifies our investment in training and development.

Working hours are flexible to meet the needs of the service

Volunteering DOES NOT involve any form of shadowing or work experience.

Volunteers can

Help ease pressure on busy staff
Greet people on arrival to clinic/ward
Escort patients to where they need to go
Contribute to patients' wellbeing and comfort
Visit and talk to patients
Tidy, update and restock information racks and notice boards
Tidy and declutter patients' bed space (locker tops/tables)
Tidy linen rooms, cupboards, drawers, cabinets
Collect and deliver miscellaneous items between departments: xray, prescriptions (Pharmacy), patient belongings (Bereavement), files
Answer phones and take messages
Act as an extra pair of eyes
Provide activities for patients (e.g. dementia activities, art)
Run errands (e.g. to the shop, collecting phone/TV cards, etc.)
Read to patients and assist them in choosing books from the Hospital Library
Deliver newspapers/magazines to inpatients
Help prepare patients for mealtimes (tidying space ready to receive meal, assist patients with hand hygiene)
Help patients to eat and drink (only in some areas and following training)
Help patients in passing messages to ward staff (e.g. pain relief, needing to use toilet, etc.).
Help patients to pack/unpack their belongings
Obtain patient feedback helping with patient questionnaires

Volunteers can't

Give medical advice
Divulge any clinical information
Undertake any form of manual handling (e.g. lifting patients or heavy items)
Provide direct patient care (e.g. dressing wounds, taking patient to toilet)

Volunteers are not here to

Shadow or gain work experience
Replace paid staff

Pre-employment Checks

Only those applicants who demonstrate clearly how they meet our person specification and pre-employment check criteria will be shortlisted for interview.

The Trust is committed to creating a well managed, flexible working environment that supports staff and promotes their welfare and development.

We are committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community.

St Helens and Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.

We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales and Isle of Man.

We are a Major Trauma Unit and the Mersey Regional Burns Unit.

Our '5 Star Patient Care' strategy is at the heart of all tha