Second Line Support - Northampton - Reboot Recruit

Partnering with a highly respected IT solutions and managed services organisation that invests in cutting-edge technology and people. A workplace where engineers are supported, trained, and given clear progression opportunities. · Exposure to a broad, modern tech stack across net ...

I'm currently partnering with a highly respected IT solutions organisation that's continuing to invest in their people. · This business has built an outstanding reputation for delivering value to customers while creating a workplace where engineers are supported and given clear p ...

This is an exciting opportunity for a skilled First Contact Resolution Engineer to join our team at Ekco. As a key member of our blended engineering team, you will provide technical support to clients using various technologies. · As part of this role, you will have the freedom t ...

Due to a new contract win we are looking to build a team of Second Line Support Analysts from our Technical Operations Command Centres in either Nottingham Milton Keynes or Hatfield. · The role requires an initiative-driven proactive individual with an understanding of IT infrast ...

To provide and support information technology services for all divisions of the GI Group: to support the business objectives of all divisions of the GI group through specification installation maintenance and support of IT software hardware and communication systems. · ...

An opportunity has arisen for a First Line analysts to join a Service Desk team.We are looking for someone with good customer service skills and ability to work well in a team. · The role will focus on providing top-class service as first point of contact for anyone with IT relat ...

The primary objective of this 2nd line service desk role is to act as a single point of contact between the services provided and the users. · Capturing resolution information and feeding into Knowledge Management · Routinge Incidents to support specialist groups when needed · ...

We are currently looking for a proactive and organized 1st Line IT Support Technician to join our team.In this role, you will be the first point of contact for our employees, · specifically supporting our fast-paced Call Centre operations. · ...

We are looking for a highly skilled and proactive 1st Line Support Engineer to join our blended team of experienced engineers in Milton Keynes. The ideal candidate will have experience in supporting device troubleshooting (PC/Laptop/MAC/Mobile), Active Directory / Exchange / Grou ...

We are seeking an experienced Helpdesk 1st Line Support Engineer to join our team. The ideal candidate will have experience in Windows Desktop Operating Systems and Office 365. · Install configure and troubleshoot issues. · Experience with using and troubleshooting Microsoft Offi ...

We are seeking a First Contact Resolution Engineer to join our blended team of experienced engineers. The successful candidate will be part of a dynamic environment where they can grow their skills and knowledge. · Provide remote customer support and perform various support tasks ...

The role will be to proactively ensure that all clients receive exceptional Customer service during all contact with the Service Desk, · thus ensuring continual exceptional operational service. · To handle incoming technical support incidents, requests and changes. · Management o ...

The 2nd Line Support Engineer provides advanced technical support for incidents, service requests, hardware and build activities escalated from 1st Line Support. · ...

An opportunity has arisen for a First Line analyst to join a Service Desk team for one of our prestigious customers. · Capture customer details and the issue description into a call management application, then provide additional information about possible next steps to the calle ...

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+We are an established outsourced IT provider supporting a wide range of clients. As we evolve, we're embracing cloud-first strategies and expanding beyond Microsoft to include Google Workspace and other modern platforms. · ...

The primary objective of this 2nd line service desk role is to act as a single point of contact between the services provided and the users. · Capturing resolution information and feeding into Knowledge Management · Routeting Incidents to support specialist groups when needed · ...

We are seeking a 2nd Line Support Analyst to provide technical support to clients. · ...

This is a true third line network role for engineers who are already operating at CCNP level. · They will work in a structured environment where networking standards matter, · and escalation means real escalation. The focus is on deep technical troubleshooting, · stability, and c ...

We are seeking a dependable and enthusiastic IT professional to join our award-winning team as a 3rd Line IT Support Engineer. The successful candidate will provide exceptional levels of technical support and customer service to our clients either onsite or remotely, depending on ...

To provide and support information technology services for all divisions of the GI Group: · ...