Insurance Account Handler - Hinton in the Hedges, United Kingdom - NFU Mutual Brackley

Description

About us
NFU Mutual Brackley is a small business in Hinton in the Hedges, NN13 5LH. We are professional, customer-centric and challenging.


Our work environment includes:

• Modern office setting
• Onthejob training
• Growth opportunities

NFU Mutual is the UK's Which recommended insurer of the year 2020 and also the UK leading agricultural insurer. We are a business where honesty, integrity, trust and personal service lies at the heart of our values.

An exciting opportunity has arisen at NFU Mutual Wells Agency for a dedicated Insurance Account Handler based at our Wells site.

You will play a key role in the success of an expanding local business, contributing to the smooth running of the Agents workloads and ensuring the customer is at the heart of everything we do.

This role is an exciting opportunity for anybody who is looking to join a well-respected branch of NFU Mutual, to work within a vibrant and enthusiastic team.

You will report to the Agency Manager and effective communication and relationship building between colleagues, NFU Mutual departments and customers will be key to your success.

Key Responsibilities:

Appointment preparation for agents and completion of post insurance review transactions and documentation.

• Diary management and coordination for the agents. Including but not limited to liaising directly with and being a point of contact for all agents' customers. Including making renewal adjustments and midterm changes.
• Use of Office 365 and Microsoft Dynamics.
• Develop and sustain effective working relationships with customers, all members of agency and NFU Mutual staff.
• Comply with all applicable sections of the NFU Mutual insurance compliance manual for the agency network, the agency guide and local agency procedures.
• Complete NFU Mutual Insurance licensing examinations and training.
• Maintain record keeping requirements for your role.
• Produce correspondence to required time frames and quality standards.

Desired skills:

Be highly organised and able to work to deadlines with attention to detail.

• Possessing good IT Skills.
• Be able to demonstrate problem solving skills and use your own judgement.
• Have a flexible and cando attitude with the ability to prioritise.
• Be prompt, reliable and trustworthy.
• An effective communicator, both written and verbal.
• A minimum of 5 GCSE's or equivalent would be desirable.

Additional Information:

We offer a professional, hardworking yet supportive and friendly environment with a strong team ethos and ethical practices.

To allow you to perform to your best, we will invest in your personal development and provide a comprehensive training plan and the ability to develop your role within our business.

This is a full-time office based vacancy working 08:30 - 17:00 with an hour for lunch.


Salary:
£20,000.00-£25,000.00 per year


Benefits:

• Onsite parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Hinton in the Hedges, NN13 5LH: reliably commute or plan to relocate before starting work (preferred)

Work Location:
One location

Application deadline: 15/04/2023