Business Support Administrator - Rochester, United Kingdom - Milwood Group

Milwood Group
Milwood Group
Verified Company
Rochester, United Kingdom

5 days ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Milwood Group Specialises in quality Aluminium outdoor living products to the trade across the UK and Ireland.

This is an exciting opportunity to be a part of a team responsible for growing this brand within the fenestration industry across the UK.

We are looking for a motivated person to join us in the role of Business Support Administrator.

In this role you will work within our office based team.

You will be responsible for supporting the General manager by managing the processes related to the running, planning of Jobs.

This will entail being on the phone to trade partner customers, member of the public customers and suppliers on a regular basis.

You will work closely with our General Manager and our sales people to ensure our customer experience is second to none.

The role is based in our Medway City branch 5 days per week.


Key Responsibilities Include:
Delivering Excellent customer service skills.

Excellence in accuracy.
Investigating and Problem Solving - working independently to investigate and resolve any issues and discrepancies within the core processes.
Developing Indispensable Partnerships with key trade partners and suppliers.

Administrative support to all operational elements of the business.


Job Qualifications

Numeracy & Data Skills :
Proven experience in working independently with administration of a varied kind.


Phone Manner :
An excellent phone manner is required for this role.


Attention to Detail :
Able to proactively spot potential errors to ensure processes are delivered right first time.


Operational Excellence :
Able to prioritise and organise tasks to ensure completion on time.


Collaboration & Communication :
A team player able to work within a busy office environment. And also collaborate with Trade Partners externally. Strong written and verbal skills to ensure clear and professional communication.


Experience:
Prior experience of working with customers and promotions in a similar role would be beneficial.


Good to know:
Zoho CRM, we are an equal opportunity employer and value diversity at our company. Our people come from diverse traditions, personal experiences and points of view. And we want to include yours. Are you ready to inspire us?


Job Types:
Full-time, Permanent


Salary:
£20,000.00-£25,000.00 per year


Benefits:


  • Onsite parking

Flexible Language Requirement:

  • English not required

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:
- ind


est, ME2 4ER:
reliably commute or plan to relocate before starting work (required)


Work Location:
One location


Reference ID:
Exciting opportunity for a business admin role.
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