Digital Account Manager - Bristol, United Kingdom - Element78

Description

Join us.
Do you want to be part of an established agency that delivers and supports exciting digital projects for a fantastic range of clients? Do you want to work with a close
- knit team of driven, enthusiastic people, who have a passion for what they do, and believein having fun whilst they do it? Then we might be just what you've been looking for


What we're looking for.

We're on the lookout for a proactive, experienced and organised team player, with outstanding client service skills, a flair for sales, and a passion for digital technology, to join our team of digital account managers in Bristol.

What you'll be doing.
Your work will be critical to forging long-term relationships with our clients.

You'll use your client, commercial and digital knowledge to identify and present opportunities and establish us as their trusted partners who understand them, and understandhow digital can help them.

You'll also take the lead in managing the specification, development and implementation of large-scale client projects.

As far as your current skills and experience go, this is what we're looking for.

• Demonstrable experience of engaging with clients to support their business needs with a focus on excellent support, continuous improvement and client growth
• The commercial aptitude to identify and push opportunities ahead with clients
• Experience of working in the digital industry and of managing and delivering digital projects
• Experience of using technical terminology and digital trends in conversations with clients
• Experience of working with Content Management Systems
• An understanding of web measurement and analytics tools and best practices
• Familiar with SEO tools and best practises
• Considerable organisation and delegation skills
• Outstanding communication and collaboration skills
• Excellent IT literacy skills
• A history of working to and meeting targets
• Willingness to periodically travel to client sites across the UK

And some nice-to-haves:

• Technical acumen in current web technologies and technical solutions
• Knowledge of fundamental marketing concepts
• Experience of managing digital marketing campaigns
• Experience of using project management methodologies and approaches
• Experience of using workload management tools

What you'll get from us.

We trust and empower our people to work where and when they are most productive and happy - giving them the autonomy and flexibility they need to do their best work.

We pride ourselves on making sure that every member of the team knows how important they are.

This means you can look forward to the kind of rewards, benefits and opportunities that will really make you feel valued, including:

• Great holiday allowance: 33 days annual leave (including bank holidays), (which goes up once you've been with us for 5 years).
• Flexible working hours built on trust and autonomy (we're a remote and hybrid team)
• A hybrid working arrangement giving you the best of both worlds (4 days WFH, 1 day in our trendy office in Bristol)
• Unlimited coffee, tea and the occasional pub drink ;)
• Annual learning allowance
• Allowance for team activities or lunch anyone?
• Monthly work from home allowance to help you WFH in style
• A supported volunteering scheme helping you to help others
• Specific learning budgets to support your growth and development
• Home office set up: we'll provide the tools to make your workspace work for you
• Cycle to work scheme
• Fair recompense for overtime: we don't want it to happen very often, but if you do work overtime, we'll never expect you to do it for nothing
• Pension scheme
• Cashback Healthcare plan
• An Employee Assistance Programme
• Christmas and summer socials, plus regular team get togethers

Great opportunities:

We like to have fun, but we take the development of every Element78 team member very seriously: without you, we're nothing This means that you'll have:

• Full induction training when you join us.
• Regular catch ups and reviews to ensure we're supporting your development and progression.
• Ongoing opportunities for inhouse and external mentoring, training and development.
• The chance to get really involved with, and learn from, the kind of meaty projects that, as an experienced agency with an impressive client list, we spend our time doing.

Diversity and inclusion
At Element78 we're committed to diversity and inclusivity.

We welcome and value different approaches and perspectives to ensure everyone feels empowered to bring their whole, authentic selves to work and feel at home with us_.

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