Service Advisor - Peterborough, United Kingdom - Jago Consultants

Jago Consultants
Jago Consultants
Verified Company
Peterborough, United Kingdom

6 days ago

Tom O´Connor

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Tom O´Connor

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Description
Service Advisor

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?


If the answer is yes to the above then we want to hear from you Our Dealership in Peterborough is looking to recruit a new Service Advisor.

About the position


You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product.

A large part of the Service Advisor position involves:


  • Meeting and greeting customers in a friendly and courteous manner throughout the day.
  • Booking vehicles into the technical workshop.
  • Liaising with the technical workshop to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time.
  • Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
  • Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
  • Adopting a sales approach regarding upsell.
  • Maintaining good housekeeping standards and orderly administration of your work.
About our requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

  • Customer awareness.
  • Ability to work to deadlines and targets.
  • Strong teamwork skills.
  • Confident and professional communication skills.
  • Full driving licence.
Salary and Hours


Salary:
Basic £25-26,000 and OTE

Hours:
Mon to Fri 8am to 6pm and alternative Saturdays


Salary:
£25,000.00-£35,000.00 per year


Benefits:


  • Company pension
  • Cycle to work scheme
  • Onsite parking
  • Sick pay

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus

Ability to commute/relocate:

  • Peterborough, Cambridgeshire: reliably commute or plan to relocate before starting work (required)

Experience:

- service advisor: 2 years (required)


Licence/Certification:

  • Driving Licence (required)

Work Location:
In person

Reference ID: 8973
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