Quality & Assurance Manager -fm - Berkshire, United Kingdom - Highfield Professional Solutions

Highfield Professional Solutions
Highfield Professional Solutions
Verified Company
Berkshire, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Contract Quality Manager

Location:
Hybrid

Salary:
up to £47,500 per annum dependent upon experience, plus Car and other benefits

Permanent/ Full time

The Company

Our client is 1 year into their 7-year contract for the repairs, maintenance, void preparation, and substantial programme of projects to a housing stock of 27,000 across the South of the country.

They are a new business, formed to deliver infrastructure, asset and facilities management services into the UK Defence Sector.

They are a 50:50 Joint Venture between 2 already established big players in the FM and Utilities markets with over 55 years' experience.


The role

Due to promotion we have an exciting opportunity for a Contract Quality Manager to join our Business Excellence team within the South West or South East regions.

The Contract Quality Manager will be accountable for the delivery of the contract assurance programme.

Will support operations with guidance and solutions to ensure work activities of all employees and their subcontractors are completed in line with the requiredquality standards.

The role focuses on Quality and Assurance Management, supporting Line Management on implementation and ongoing development of the Quality Management System.


Key Accountabilities:

Accountability for the development and delivery of contractual and internal assurance activities required on the contract. This includes a joint supplier/client audit programme for all key processes and systems for delivery of the contractual outputs.

Attend and contribute to management meetings, produce monthly informative and analytical reports, undertaking frequent site inspections to monitor compliance and were needed taking decisive actions.


  • Maintain the

Quality Management System:
implementation and continual improvement of QM systems, procedures, and processes.

  • Provide line management and ongoing support to the Contract Quality Representatives
  • Delivery of all assurance reporting requirements both for the client and internal stakeholders
  • Work closely with the client to drive a riskbased assurance programme over the life of the contract
  • Provide support, guidance, and training to the operational teams on matters relating to quality and assurance.
  • Ownership and chairing of the client meetings (monthly/quarterly).
  • Monitoring outstanding inspection actions, and working with action owners where required to support the resolutions
  • Ensure the contract is operating in line with the Inhouse Management System, ISO9001 and AQAP210
  • Support ISO certification audit programme

Could this be for you?
You will have experience in quality management ideally within an FM environment.
Practitioner or Chartered membership of the CQI and ISO9001: 2015 Lead Auditor qualification.
Demonstrable knowledge of current quality standards
Experience of undertaking Continuous improvement e.g. Lean Six Sigma
Presentation skills including delivery of training
Data Analysis and Report Writing

Location will be flexible, predominantly a home based role; but will need to travel across SW and High Wycombe, Aldershot, Northolt & Lyneham on a weekly/ monthly basis again.


Why apply?
Development and Training will be offered within this role to help you grow within the business.
Brand new government contract with at least 7 years stability
Competitive salary and benefits package, including 25 days holiday, pension scheme etc
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