Compliance Administrator - Manchester, United Kingdom - Watt Utilities

Watt Utilities

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Watt Quality and Compliance Processor

£20,000 - £24,000 p/a (depending on experience) & Performance related bonus scheme and incentives + progression

Manchester City Centre

Monday-Friday 9.00am-4.45pm office based
At
WATT UTILITIES, we invest in delivering exceptional pre and post -sales service for our customers.

Sat within our flourishing Compliance department, are exclusively recruiting on behalf of our well-established and market-leading business based in Manchester, who due to continued growth are looking for Quality and Compliance processors to join our successful team.

You will support the safe and accurate delivery of contracts to our suppliers by providing the final line of support.

You will ensure the accurate and safe delivery of contracts from our sales staff to our various suppliers. Held to account, we reward outstanding performance with eligibility for a quarterly bonus when attaining volume and qualitative KPIs.

Quality Processor responsibilities include:

Delivering the final internal administration checks prior to cascading the information externally.
The understanding and delivery of various supplier processes.
Interpreting the contract data and submitting this to our suppliers via external system such as portals, batch uploads via excel, or API.
Vetting for highrisk clients and managing appropriately with suppliers.
Communicating with external suppliers to discuss credit referrals and ensuring service level agreements are upheld on behalf of our clients.
Effective troubleshooting, to aid the efficiency of the wider team.
Effective management of worklog tracker.
Reviewing internal audit feedback and implementing learns into the delivery of your duties.

Quality Processor experience required:

Exceptional attention to detail, primarily in repetitive tasks
Motivated by volume productivity
Good working knowledge of excel:
Capability to learn new and varying IT systems
Diligence and contentiousness
Problem solving and troubleshooting
Team player
Autonomous of own work:
Organization
Time management

Working at has it perks Look at some of our benefits

Competitive Holiday entitlement (20 days holiday plus bank holiday and Christmas shut down)
Exciting social events including trips to the races, celebrations, parties, charity functions and conferences.
Sociable working hours Mon
Friday with early finish incentives dependant on achieved KPI's.
Regular incentives and rewards
Monthly Bonus Scheme
Fantastic progression opportunities within the company with clear succession planning and the opportunity to complete qualifications.
An experienced and committed Learning and Development team providing a warm welcome, training, and ongoing coaching.
Awards recognising best newcomers, top performers, and customer care.
Access to our employee assistance programme when required.
Refer a Friend Scheme rewarding up to £500 in vouchers

*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types:
Full-time, Permanent

Salary:
£20,000.00-£24,000.00 per year

Benefits: