Receptionist/administrator - Lincoln, United Kingdom - Abbey Medical Practice

Abbey Medical Practice

Verified Company

Lincoln, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The following are the core responsibilities of the Receptionist/Administrator.

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. Maintaining and monitoring the practice appointment system b. Process personal, telephone and e-requests for appointments c.

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately d. Signpost patients to the correct service e. Process requests coming through askmyGP, navigate as necessary f. Manage prescription requests, ensuring they are processed accurately and efficiently g.

Process new patient registrations h. Accurately clinically coding data on SystmOne into the patient record i. Carrying out system searches as requested j. Initiating contact with and responding to, requests from patients, team members and external agencies k.

Photocopy documentation as required l. Data entry of new and temporary registrations and relevant patient information as required m. Input data into the patients healthcare records as necessary n. Direct requests for information i.e.

SAR, insurance / solicitors letters and DVLA forms to the administrative team o. Manage all queries as necessary in an efficient manner p. Maintain a clean, tidy, effective working area at all times q. Support all clinical staff with general tasks as requested r.

Complete opening and closing procedures in accordance with the duty rota