Administrator Specialist Children's Services - Harrogate, United Kingdom - Harrogate and District NHS Foundation Trust

Harrogate and District NHS Foundation Trust
Harrogate and District NHS Foundation Trust
Verified Company
Harrogate, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Specialist Children's Services is a department providing specialist health services for children age 0-19 of age with manly physical, communication, learning or developmental difficulties or disabilities affecting their health and well-being.

The service comprises administration team, children's occupational therapy, physiotherapy, speech and language therapy, clinical psychology, specialist nurses, the autism assessment service and community paediatricians.

Specialist Children's Services covers two key localities, Hambleton and Richmondshire and Harrogate and Rural. This post is based in Harrogate Child Development Centre.

Provide administrative and secretarial support to Specialist Children's Services.

  • Deal with telephone calls and take messages, which may be sensitive in nature, from staff, patients, carers and colleagues from external agencies, and communicate clearly and effectively.
  • Input information onto the electronic patient record and communicate with relevant staff
  • Scan and input patient related information and data onto electronic systems.
  • Coordinate clinics for the initial assessment clinic and multiagency planning meetings and plan ahead using the electronic diary system
  • Send appointment letters and other correspondence in a timely manner.
  • Complete electronic forms accurately and undertake electronic filing.
  • Maintain comprehensive office systems ensuring prompt access to information.
  • Maintain electronic systems e.g. database, spreadsheets, etc. containing and staff and patientrelated information.
  • Complete data returns and meet deadlines.
  • Provide cover for admin staff in other areas of the service if required.
  • Take minutes for clinical meetings
  • Assist the service manager by monitoring performance on a regular basis, identifying and reporting potential issues.
  • Provide sickness and absence relief cover for other clerical staff.
  • Any other duties as required and as appropriate to the grade
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

  • An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
  • Staff Recognition as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
  • Employee Support and wellbeing we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.


  • Staff Benefits

  • We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
For further information on this position please see the job description and personal specification attached.
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