- You'll work closely with service owners, technical teams and stakeholders across Delt, providing guidance, governance and hands-on support across ITIL practices,
- Change Management: Managing the end-to-end change lifecycle to minimise risk; Owning Requests for Change (RFCs), Forward Schedule of Change records approvals post-implementation reviews supporting root cause identification preventing repeat incidents managing Known Error Database (KEDB) Workarounds resolution reporting;
- Asset & Configuration Management: Maintaining accurate reliable service data including CMDB Asset registers Configuration baselines Audit compliance reporting;
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About This Job · We are looking for a Service Management Analyst who genuinely cares about doing IT service management properly. · This position sits at the heart of how we govern, improve and embed ITIL-aligned practices across Delt. · You will work closely with service owners, ...
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Service Management Analyst - Plymouth - Delt Shared Services Ltd
Description
Job Description
This role sits at the heart of how we govern, improve and embed ITIL-aligned practices across Delt.
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Service Management Analyst
Delt Shared Services Ltd- Plymouth
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Service Management Analyst
Only for registered members Plymouth, England
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Service Management Analyst
Only for registered members Plymouth
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ITIL Service Management Analyst – Hybrid Role
Delt Shared Services Ltd- Plymouth
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Principal Business Analyst
Only for registered members Plymouth
-
Principal Business Analyst
Only for registered members Plymouth
-
Junior Application Support Analyst
Only for registered members Plymouth
-
Junior Application Support Analyst
Only for registered members Plymouth
-
Desktop Support Analyst- External
Only for registered members Plymouth
-
SOC Analyst
Only for registered members Plymouth
-
Revenue Analyst
Only for registered members Plymouth
-
Business Systems Analyst
Only for registered members Plymouth, England
-
Junior Application Support Analyst
Only for registered members Plymouth
-
Cyber Security Consultant
Only for registered members Plymouth
-
Forecast Analyst
Only for registered members Plymouth
-
Business Analyst
Only for registered members Plymouth
-
Higher Level Procurement and Supply Chain Apprenticeship
Only for registered members Plymouth
-
Merchandising Analyst
Only for registered members Plymouth
-
Data Analyst
Only for registered members Plymouth
-
Desktop Support Analyst- External
Only for registered members Plymouth, England
-
Evidence Reviewer
Only for registered members Plymouth