Customer Support Coordinator - Yarnton, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Yarnton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you have customer service or administration experience?

Are you looking to undertake a new challenge?

Reed Oxford are delighted to be partnering with a world leading motion capture business who develop high-performance software and innovative hardware products for the entertainment, engineering, and medial industries, located in Yarnton,for the recruitmentof a Customer Support Coordinator.

The Customer Support Coordinator is required to work alongside the Support tea in scheduling any support, resources or tasks to ensure the business continues to provide a high-quality service delivery to all clients.

In brief your responsibilities include:

Postsale coordination for the fulfilment of installations and training services
Liaising directly with customers to gather information for technical staff
Ensure all engineer time is arranged, delivered?, and followed up with uptodate information
Data entry into CRM system of all sold hardware, software, and contracts

If you enjoy working in an incredibly varied role, then this could be the role for you