Order Management Specialist - Reading, United Kingdom - Fortinet

Fortinet
Fortinet
Verified Company
Reading, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
**Order Management Specialist

Responsibilities

  • Manage and execute orders in current ERP system (Oracle)
  • Review Sales Order documentation for completeness and accuracy, in accordance to company's booking criteria.
  • Manage communication efforts as the liaison between Field Sales, Operations, Export Compliance and Shipping.
  • Resolve all backlog issues including order holds, special shipping requirements, product configuration issues and part number discrepancies.
  • Provides quarter and monthend support as needed to achieve corporate goals. Additional hours will be required at these busy times.

Qualifications

  • ERP experience (Order Management) is required, preferably Oracle.
  • Customer focused, team player, must be able to multitask and work under pressure.
  • Must be able to handle a large volume of orders with accuracy and attention to detail.
  • Must effectively communicate with all levels of Internal and External personnel
  • Ability to adapt to changing processes and follow them as well as suggest changes where needed.
  • Previous Order Management experience is required.
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