International Time and Attendance Specialist - London, United Kingdom - Clearline Recruitment

Clearline Recruitment

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Full Time

London
Posted on 12th May 2023

- £ £60000 per annum GBP / Year

Responsibilities

Client Services - Differentiate the company from others

Interact with client resources to provide guidance and input on how our client can support their HR and T&A initiatives
Build relationships with various levels of the client's organisation to ensure the company continues to add value to their business
Assist the Services team in preparing required SOWs to implement the client's timekeeping exports and interactions
Share ideas based on client feedback and industry trends; participate in the development of project materials

Implementation Support - Provide Service support during implementations

Help develop project plans and timelines for implementing client timekeeping exports and interactions with HR/payroll systems or processes
Assist in the testing and validating of T&A implementations and exports
Assist the IT Lead with preparing interface requirements to meet the needs captured during discovery, including Employee, Leave, Contract, Clock, etc
Support Payroll and T&A training sessions; modify materials based on client requirements
Stay abreast of labour law trends that may drive new product features

Solution Design and Development - Deliver the software solution

Collect client feedback on new features, and conduct regular research to stay on top of retail business and T&A trends
Provide the product team with ideas for future releases and feedback on issues or possible improvements to current features
Deliver the company brand; participate in sales presentations

Issues Resolution - Demonstrate urgency in ensuring the resolution of issues

Troubleshoot client helpdesk issues and escalate to the helpdesk as required
Provide user support and guidance through the client administrators

Requirements:

Essential:

3+ years' experience in timekeeping processing and administration
Expertise in EMEA country timekeeping and T&A laws and regulations
Proficient in MS Office, with an aptitude for learning new software / systems
Excellent analytical, problemsolving and decision making skills

Desirable / Preferred:

Degree in Business, Accounting, Finance or related
Certified Timekeeping Professional (CPP) designation
Fundamental Timekeeping Certification (FPC) or equivalent
Retail experience

Job Title:
International Time and Attendance Specialist

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Location:Remote

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Salary:£40,000 - £60,000 per annum

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Full Time
**For more information, please contact Jamie Woodard at Clearline Recruitment.