Sales Co-ordinator - Royston, United Kingdom - Royston Labels Ltd

Royston Labels Ltd

Verified Company

Royston, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

1. Project manage clients NPD briefs (new project developments) through the business from the initial estimate request (RFQ) right through the whole life cycle to delivery

Responsibilities include

Understanding the customers brief and producing an RFQ
Liaise with the technical estimating department
Follow up all quotations and ensure that feedback is logged on the system and shared with the ream where necessary
Supply customer briefs and technical information to the business, in the form of product specifications and job cards with a high level of accuracy and detail
Ensure that colour match information is correct and where applicable, approved by the customer
Monitor delivery date and deadlines and ensure customer is kept informed
Develop a deep understanding of customer requirements, key contacts and how to support their business
Use Company database systems to record and maintain customer information, and to manage orders
Present information and solutions in an accurate, clear, and professional manner to customers
Continuously look for methods to streamline workload
Exhibit good time management skills
Understand the Company product offering and technologies
Work within the remit of ISO9001, BRC and PS9000

Skills and experience

Ideally educated to degree level, or equivalent experience in the print/packaging industry
Highly organised with excellent attention to detail
Experience of exceptional customer service
Solid numeracy skills and commercial awareness
Excellent communication skills, both written and verbal
An ability to problem solve
A pro-active and enthusiastic approach
Experience of databases and MIS systems (ideally CERM) advantageous
Good Project Management skills
Ability to work independently and as part of a team