Customer Service Advisor - Taunton, United Kingdom - Connells Group

Connells Group
Connells Group
Verified Company
Taunton, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
We're looking for a
Customer Service Advisor to support our fantastic
Lettings team in
Taunton.


As our
Customer Service Advisor you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment.

You will also have the opportunity to progress into a
Lettings Negotiator.


What's in it for you as our customer service advisor?

  • Competitive salary: £23,000
  • Industry leading
    training and development:
  • Demonstrable
    career ladder and opportunities for
    progression:
-
Supportive,
rewarding and
fun environment

  • Team
    incentives

Key responsibilities of a Customer Service Advisor. The main purpose of your role is to
support the lettings team within the office with
administrative duties. This will involve being the first point of contact for
customer enquiries both in branch and over the phone and ensuring clients are kept informed through the letting process.


Skills and experience required to be a successful Customer Service Advisor

  • Preferably experience with
    handling incoming and outgoing calls in volume
  • Customer focussed and comfortable in a client facing role
-
Resilient,
positive,
numerate and
detail oriented:


  • Organised and able to
    prioritise workload in a faced paced environment
  • Keen interest in learning and keeping up to date with industry changes
  • Excellent verbal and written
    communication skills
-
IT literate(MS Office, in-house systems)


Palm
er Snell **was established in 1811 and is now one of the largest estate and letting agencies in the South West of England, with offices covering Devon, Dorset and Somerset.

EACW03032


Job Reference:
EACW03032
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