Trainee IT Helpdesk Assistant - Tunbridge Wells, United Kingdom - Floss Agency

Floss Agency

Verified Company

Tunbridge Wells, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

THIS WILL BE A 2 YEAR CONTRACT.

Main Duties:

Logging all IT support requests, documenting actions taken and escalating internally or external were appropriate.
To liaise with third party software/hardware companies to resolve incidents and service requests, progressing through to closure.
Provide onsite support attending office floors when required.
Assist with project related tasks.
Achieve the training and assessment requirements of the apprenticeship programme.

Hours are Monday to Friday - with 1 of these days as a study day.

This role would suit someone looking to get into an IT role.

Hours are Monday to Friday - With 1 study day per week to obtain a relevant qualification.