- Escalate and resolve technical issues via the support desk
- Resolve issues related to workstations, servers, networking, and cloud systems
- Deliver excellent customer service both remotely and on-site
- Participate in a 1-in-8 on-call rota (allowance paid)
- 2+ years in a 2nd Line Support role (ideally within an MSP)
- Strong understanding of Windows OS (2008–2019)
- Skilled with Azure/O365 (cloud & on-prem)
- Advanced knowledge of Networking, AD, Virtualisation, IIS
- Strong experience working on a busy service desk
- Full, clean UK driving licence
- Knowledge of Hotel PMS systems (e.g. Opera, Amadeus)
- Microsoft Certifications (MCSE or equivalent)
- Familiarity with POS systems (e.g. Micros, PXP)
- Experience with enterprise firewalls, VLANs, and switching
- Use of TeamViewer, MSP Connect, or similar tools
- Have a strong problem-solving mindset
- Enjoy working both independently and in a team
- Can prioritise workloads efficiently
- Are driven by excellent service delivery
Seniority level
AssociateEmployment type
Full-timeJob function
Information TechnologyIndustries
IT Services and IT Consulting-
Technical Support Engineer
2 weeks ago
Only for registered members Northern IrelandICT Services is seeking a Deskside Support Engineer in Northern Ireland to provide technical support for desktops, laptops and other peripherals. · ...
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VMware Senior Technical Support Engineer
1 month ago
Only for registered members Ireland+We have an immediate need for an experienced VMware L3 Support Engineer: The role is fully remote but the candidate must be based in Ireland or the UK. · +Troubleshoot customer issues in an environment where online and remotely connected to the customer's systems. · Drive custom ...
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Technical Sales Engineer – Cutting Tools
4 weeks ago
Only for registered members Ireland Full time 60.000 € - 90.000 € (EUR)A leading international cutting tools manufacturer seeks an experienced Sales Engineer to drive sales of high-performance standard and special cutting tools across Ireland, Northern Ireland, and the UK. · Drive sales growth of standard and special cutting tools in the assigned te ...
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Technical Sales Manager – Cutting Tools
4 weeks ago
Only for registered members Ireland Full time 60.000 € - 90.000 € (EUR)A leading international cutting tools manufacturer seeks an experienced Sales Manager to drive sales of high-performance standard and special cutting tools across Ireland, Northern Ireland, and the UK. · ...
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Process Quality Engineer
2 weeks ago
Only for registered members Ireland Full timeThe Process Quality Engineer (PQE) is responsible for ensuring that prefabricated plant rooms, modular assemblies, and data centre modules are manufactured to the highest quality standards. This role focuses on process control, quality assurance, risk mitigation, root‑cause analy ...
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Mechanical Design Engineer Placement Student
1 month ago
Only for registered members Ireland TEMPORARYWe are seeking a Mechanical Design Engineer Placement Student to provide practical mechanical engineering experience within the alternative energy sector. · ...
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VIE/PANGEO Junior Electrical Design Engineer M/W
1 month ago
Only for registered members Ireland Full timeThis is an exciting opportunity for a newly qualified electrical engineer to join our well-established Electrical Design Engineering Team, working on Water and Wastewater Treatment Plant projects. · Support the production of detailed Electrical and Instrumentation designs, · ...
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Staff Engineer Software
1 day ago
Only for registered members Ireland Full timeAs Fanatics Betting & Gaming (FBG) accelerates Fanatics' mission to build the ultimate digital sports platform, the Staff Platform Engineer role is foundational to empowering our software engineering teams. Joining our OddsFactory division, you'll play a critical role in enhancin ...
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Staff Platform Engineer
1 month ago
Only for registered members Ireland Full timeAs Fanatics Betting & Gaming (FBG) accelerates Fanatics' mission to build the ultimate digital sports platform,the Staff Platform Engineer role is foundational to empowering our software engineering teams.Joining our OddsFactory division,you'll play a critical role in enhancing t ...
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Machine Operator
2 weeks ago
Only for registered members Ireland Full timeFurtherto your career at Ball a world leader in manufacturing sustainable aluminium packaging achieve extraordinary things when you join our team and make a difference in your professional development the community and around the globe · ...
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Engineer II Software
4 weeks ago
Only for registered members Ireland Full timeWe're crafting a world where every aspect of a sports fan's passion is catered to. As an Engineer II with Trading Engineering, you'll be thrust into the innovative heart of our risk and trading domain, · Contribute to the design and implementation of scalable, secure, and high-pe ...
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DevOps Engineer
3 weeks ago
Only for registered members Ireland Full time+ Job summary: We are looking for a DevOps Engineer who has experience working on Cloud based technologies. · + Responsibilities:Participate in ongoing operational activities (deployments, monitoring, reporting and patching) · Focused on operational excellence · ...
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Production Co-Ordinator
3 weeks ago
Only for registered members Ireland Full timeThe Production Coordinator plays a key role in supporting the planning organization and execution of manufacturing assembly activities for prefabricated industrial plant rooms modular skids and spool modules. · ...
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Commercial Mechanical
3 weeks ago
Only for registered members Ireland Full timeThe Procurement team manages the sourcing and purchasing of materials, equipment, and services essential to project delivery. By building strong supplier relationships, negotiating competitive terms, and ensuring timely delivery. · ...
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End User Computing Engineer
1 month ago
Only for registered members Ireland Full timeThe End User Computing Engineer will provide operational support for our Mac and Windows endpoint management environment policies and applications across various business units ensuring that our endpoints are up-to-date functioning optimally and compliant with security standards. ...
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Senior Manager Network Development
1 month ago
Only for registered members Ireland Full timeWe are looking for a Network team manager to keep enhancing our exceptional service level. · ...
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Assembly Supervisor
3 weeks ago
Only for registered members Ireland Full timeWe are seeking a self-motivated and enthusiastic individual to lead and supervise the assembly team in a heavy engineering production environment. · ...
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Cloud & Infrastructure Engineer
2 days ago
Only for registered members Ireland Full time+Operate and maintain IT infrastructure across head office and hotel locations, ensuring stability, performance and availability of core systems+ · +Support network and site infrastructure including LAN, WAN, Wi Fi and broadband connectivity+ · +Administer and support the Microso ...
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Commissioning Engineer
3 weeks ago
Only for registered members IrelandThis is your chance to help shape a green future at Thöni Sustainable Solutions We have been building biogas plants worldwide for over 30 years and are the technology leader in this field. · ...
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Business Intelligence
1 month ago
Only for registered members IrelandThe Business Intelligence & Digital Systems Administrator is responsible for the day-to-day administration, maintenance, and support of business intelligence, reporting, and digital systems used by the Construction Quality Department on a semiconductor manufacturing site. · Ensur ...
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Process Maintenance Technician
1 month ago
Only for registered members Ireland Full timeWe are looking for a Process Maintenance Technician. This is a hands-on role supporting our manufacturing operations. You'll maintain production reliability and support the development of diagnostic products. · ...
Information Technology Support Engineer - Northern Ireland - Net Talent
Description
This range is provided by Net Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Net Talent
Director @ Net Talent | Consulting, IT Recruitment Leader, Ally, Volunteer
2nd Line Support & Field Engineer – Northern Ireland
Remote (Must be based in Northern Ireland)
Full-Time | Monday–Friday, 8am–5pm / 9am–6pm (weekly rotation)
On-call allowance included | 1 in 8 rota
Are you a proactive and technically skilled 2nd Line Support Engineer ready for your next challenge?
An exciting opportunity has arisen to join a fast-paced, growing business providing top-tier IT support to clients in the hospitality sector. You'll work remotely from Northern Ireland, supporting a dynamic IT environment and occasionally travelling to client sites to resolve break-fix issues.
Key Responsibilities:
You'll Thrive In This Role If You:
Seniority level
Employment type
Job function
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Technical Support Engineer
Only for registered members Northern Ireland
-
VMware Senior Technical Support Engineer
Only for registered members Ireland
-
Technical Sales Engineer – Cutting Tools
Full time Only for registered members Ireland
-
Technical Sales Manager – Cutting Tools
Full time Only for registered members Ireland
-
Process Quality Engineer
Full time Only for registered members Ireland
-
Mechanical Design Engineer Placement Student
TEMPORARY Only for registered members Ireland
-
VIE/PANGEO Junior Electrical Design Engineer M/W
Full time Only for registered members Ireland
-
Staff Engineer Software
Full time Only for registered members Ireland
-
Staff Platform Engineer
Full time Only for registered members Ireland
-
Machine Operator
Full time Only for registered members Ireland
-
Engineer II Software
Full time Only for registered members Ireland
-
DevOps Engineer
Full time Only for registered members Ireland
-
Production Co-Ordinator
Full time Only for registered members Ireland
-
Commercial Mechanical
Full time Only for registered members Ireland
-
End User Computing Engineer
Full time Only for registered members Ireland
-
Senior Manager Network Development
Full time Only for registered members Ireland
-
Assembly Supervisor
Full time Only for registered members Ireland
-
Cloud & Infrastructure Engineer
Full time Only for registered members Ireland
-
Commissioning Engineer
Only for registered members Ireland
-
Business Intelligence
Only for registered members Ireland
-
Process Maintenance Technician
Full time Only for registered members Ireland