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Operations Co-ordinator - Cirencester, United Kingdom - St. James's Place

St. James's Place

Verified Company

Cirencester, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who we are

People have always been at the heart of St.

James's Place, we value long-term relationships and we are a home for people who care about the future - financially, environmentally and socially.

These core values have enabled us to become a leading FTSE 100 Wealth Management company.

Location:
Cirencester Office

Employment Type:
Permanent

This person will provide expert advice and guidance to the SJP Partnership on all aspects of partner finance operations processes, assessing and processing requests and ensuring cases are appropriately prioritised.

What you'll be doing:

Be accountable for completing a range of Operations requests. These will include SJP commutations, assignments, and client servicing agreements. Ensure that all parties are aware of next steps and progress.
Adopt a continuous improvement approach, ensuring that any identified process gaps result in an enhanced quality control framework.

Who we're looking for:

Experienced in using Microsoft Office packages, intermediate/advanced Excel (eg VLookUp, CountIf formulas, pivot tables).
Experienced in a previous coordinator role or similar working environment, used to high volume task orientated roles.
Previous exposure to coding (eg SQL) advantageous.
An understanding of SJP and what the business provides.
Good problemsolving skills able to understand the requirements of different Partner businesses and able to adapt processes to meet Partner needs whilst balancing internal requirements.
Adopts an open, engaging, inclusive style with colleagues.
Able to engage and interact at all levels.
Demonstrates resilience when dealing with a range of parties.
Effective listening and negotiating skills.

Special Requirements:

Will be required to attend & travel to meetings and presentations within UK locations on an ad hoc basis.

Flexible Working
We understand that employees work best in different ways, at different times and in different environments.

We value all of our employees and appreciate that everyone is unique, and at one of many stages within their career.

Recognising this, we have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours.

Our people are encouraged to work in a flexible way that suits their lifestyle where it can be accommodated, so please ask the question and start a conversation

Why work for us?

Our Rewards
In addition to an attractive salary and eligibility to participate in the discretionary annual bonus opportunities, you will also receive an excellent benefits package including:

Non-Contributory Pension
10% (increasing with length of service) with further pension matching
Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.
Best in class terms and conditions including 6 months paid parental leave.
Private Medical and Dental Insurance
28 days holiday entitlement plus bank holidays (based on fulltime equivalent) with the option to buy up to an additional 5 days holiday
Discretionary bonus scheme dependent on company and personal performance, varied by level
Not applicable to fixed term contracts (standard uplift applies in lieu of the protection benefits)

Our Culture

Our culture is the glue that binds us together - It's one of our biggest assets and one of the biggest reasons for our success.

It's underpinned by core values of doing the right thing, being the best version of ourselves and investing in long term relationships.

We want to embrace a diverse group of backgrounds and experiences to connect with clients, solve problems and innovate. We raise our voice on the things that matter to us and drive change from the front. Contributing to our inclusive culture is vital, ensuring a space for everyone to be their authentic self, no compromises.

In all we do, we consider how our work affects the communities in which we belong. Over 96% of our group employees are involved in supporting our communities through financial education, charitable giving and volunteering.

Over 80% of all our employees and Partners donate each month to our Charitable Foundation, which is now the 3rd largest corporate charity in the UK.

Our Awards:

We understand it's important to be proud of the company you work for, that's why we're proud to share with you some of our recent awards: