Library Assistant-hmp Dovegate - Uttoxeter, United Kingdom - Serco Plc

Serco Plc
Serco Plc
Verified Company
Uttoxeter, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
Library Assistant
Serco, HMP Dovegate, Uttoxeter ST14 8XR
Full time, 40 Hours, Permanent
£22,211 + Benefits

Working Hours - Monday - Saturday - working 40 hours on a rota basis, covering 8am - 7pm


Here at Serco, we're looking for a Library Assistant to join our team at HMP Dovegate - a Category B adult male facility near Uttoxeter, Staffordshire where we care for up to 1060 male adult prisoners over the age of 21 serving a range of sentences including trial, remand, those awaiting sentence and convicted men serving long and short term sentences.

The purpose of the role is to support the daily operational running of two libraries based within HMP Dovegate. Ensuring that all stock is accounted for and they reflect the current population who use these facilities. To work closely with the small library team and to support all prisoners who use the facilities each day. To review daily attendance with Management and remedial action put in place.

Main Accountabilities

To promote the Library/Learning Resource Centre (LRC) services to prisoners, staff and visitors at HMP Dovegate
Seek to motivate and provide solutions to non-attendance to all services
To provide a service appropriate to the leisure, cultural, pastoral and educational needs of the prison population, ensuring that the service provides equal access to all
To complete routine operations within the libraries and, in co-operation with other staff, ensure the maintenance of good order and reasonable behaviour by users
Classify and organise resources using appropriate strategies i.e. alphabetical / Dewey referencing
To complete regular stock maintenance
Use a designated library management system to manage stock issues / returns / departed / renewals
To provide a request service (using external sources of supply as necessary)


Promote and encourage reading:
support individuals in making reading choices
Offer an LRC induction session to new users
Market and publicise LRC services to the prisoners
To assist the running of both library sites (Therapeutic Community and Main Prison)


To respond to routine enquiries and requests: books / electronic resources / magazines / information
To shelve returned materials in a timely manner
To deliver and collect materials to and from users who cannot visit the LRC
Ensure that the notice boards are regularly updated

What I need to do the job?


Minimum:

Level 2 in Maths and English


Desirable:

Customer Service Qualification
ICT Qualification


Experience:

Demonstration of flexibility and the ability to work to deadlines and under pressure
Experience of working in a custodial and/or library environment would be advantageous

What we offer?

Competitive salaries with annual reviews
Up to 6% contributory pension scheme.
25 days annual leave plus bank holidays.

A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme, free flu vaccines and more.

Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.

A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.

Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.

Interesting and enjoyable work.
Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
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