Dental Receptionist - Peterborough, United Kingdom - Townley House Dental Practice
Description
What the role involves:
- Understand the vision and brand message for the practice
- Front of house and receptionist duties; telephone management including booking and rescheduling appointments
- Processing payments and recording daily takings
- Opening and closing the practice
- Provide outstanding customer service at all times, deal with patient objections effectively and efficiently
- Follow all practice systems and procedures
- Any other ad hoc responsibilities as reasonably requested
Benefits
- Auto enrol pension scheme
- 24/7 access to free Employee Assistance Programme
- 20 day holiday allowance plus bank holidays (pro rata)
- Dental allowance and eye care vouchers for VDU users
- Career opportunities across the Dentex Health group
What we need from you:
- Good communication and customer service skills, keeping patient satisfaction in mind
- Excellent professionalism and relationship building skills
- Able to work intuitively and adapt to change
- Strong work ethic, teamwork ability with an enthusiastic peoplefirst attitude
- High levels of attention to detail
- Proficient user of the requisite dental software and Microsoft package
- Vaccinated against Covid19
About us:
Townley House Dental Practice are currently seeking a passionate and dedicated dental receptionist to join our team at our practice in Oundle, nr Peterborough This position would see you working alongside a fantastic clinical & practice team.
We are highly renowned for providing an outstanding patient journey, and we're ideally looking for an experienced Dental Receptionist to join our team and ensure that this journey is delivered.
Benefits:
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FT position available, Monday-Friday:
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Highly competitive hourly rate depending on industry experience:
Benefits package including fully funded GDC registration if applicable & CPD:
Full training for all colleagues on new systems and software:
Progression available within a forward thinking, expanding private dental group
About you:
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Confident in presenting themselves when meeting with patients and be willing to go the extra mile to ensure all of our patients are given an incredible service:
DBS checked with the right to work within the UK
Other attributes are:
- Punctual and reliable; Friendly telephone manner, Be able to work on own initiative and remain calm under pressure, Must be numerate and literate (Minimum Grade C at GCSE Maths and English)
Applicant should be articulate and well presented with a friendly and outgoing personality and possess excellent customer service and communication skills.
