Customer Support Partner - Bristol, United Kingdom - John Lewis

John Lewis

Verified Company

Bristol, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Due to financial regulations, handling money for the bureau de change requires applicants to be over the age of 18 for this role.

Duties and Responsibilities:

You will need to be friendly, welcoming, self motivated and be able to serve our customers in a calm and professional manner.

This role is process driven and you will be required to use a wide range of systems, have strong admin/organisational skills, whilst paying close attention to detail and compliance.

Your duties will be varied, from serving in our Bureau de Change, looking after lost children, lost property and a wide range of other Customer queries.

This role is key in supporting the selling floors and wider branch, from a practical/flexibility perspective and also in terms of communicating, coaching our services and assisting with Customer Complaints.

You will be expected to support and promote our services at in-store events as well as Wedding Fayres etc.

Job Requirements:

You'll be part of a team that delivers outstanding service to customers, with so many different aspects to the role to learn.

The training is intensive and very rewarding.

Due to the nature of this role and financial legislation, we welcome applicants aged 18 years or over.v