Service Desk Manager - City of London, United Kingdom - enable Recruitment

enable Recruitment
enable Recruitment
Verified Company
City of London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

- Annual salary up to £35,000

- Remote - must live within 2 hours of Bristol

- 28 days holiday + bank holiday

We are partnered with an innovative SaaS company, based in Bristol, who are looking for a Service Desk Manager to join them.

They have amazing plans to grow the team massively from where it is currently and they are looking for somebody that has experiencedoing this previously.

You'll need an analytical mind and to be able to report any business needs to your Head of Service.

What you'll be doing

  • Managing of the Service Desk team on a daily basis.
  • Ensuring to keep your team motivated and achieving targets.
  • Responsible for regular budget reviews.
  • Planning and conducting new starter inductions.
  • Identify any trends, create reports and find opportunities to increase profit.
  • Working closes with the Head of Service to develop your team.

What you'll need to apply

  • Experience within Service Desk, Support Desk or Call Centre Management.
  • Proven experience of growing and developing teams.
  • Use of Zoho Software or similar is advantageous but isn't essential.

What you'll get in return for your talents

  • Basic salary up to
    £35,000.
  • Complete flexible,
    remote workingbut
    must live within 2 hours of Bristol.
-
28 days holidayplus bank holidays.
-
Amazing office location with loads of transport links.

  • Shopping and dining discounts.
  • Regular team and
    company social events.
  • Free Mental Health and Counselling support.
  • A strong career development plan from day 1.

What next
Hit
apply or contact
Shannon directly
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