Assistant Bodyshop Manager - Gloucestershire, United Kingdom - Auto Skills UK
Description
Assistant Bodyshop ManagerBasic Salary:
£35,000 - £38,000
Location:
Gloucester
We are looking to recruit an Assistant Bodyshop Manager for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - ontime, every time.
- Ultimately responsible for all activities at the repair centre through the effective control of line managers and supervisory colleagues, paying attention to profits in line with the business plan.
- Engage with key members of the team to agree output targets and provide feedback on the previous day's performance.
- Engaging all team members for managerial, supervisory and customer facing positions. Reviewing the performance and objectives of staff and developing a training plan.
- Personally, monitoring customer complaints and ensuring that they are resolved quickly and fairly.
- Ensuring that all Housekeeping and Health and Safety regulations/policies are adhered to by all members of the team.
- Preparing accurate data and statistics in line with weekly and monthly reporting requirements and contributing to regional meetings helping identify and promote new business opportunities.
- Reporting directly to Bodyshop Manager
- Strong organisational skills
- Flexible work attitude
- Ability to effectively deliver site performance and profitable growth
- Excellent leadership skills, technical expertise.
- Strong communication skills for customer service and team communication.
- Strong leadership qualities
- Experience in the Managerial position in a Bodyshop or similar environment
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