Accommodation Assistant - Dundee, United Kingdom - THE SUNRISE RECRUITMENT
Description
Job Summary:
Responsibilities:
- Assist with managing accommodation bookings and reservations
- Coordinate checkins and checkouts for guests
- Respond to guest inquiries and provide excellent customer service
- Maintain accurate records of guest information and payments
- Perform data entry tasks to update accommodation records
- Assist with inventory management and ordering supplies
- Provide general administrative support such as filing, scanning, and organizing documents
- Collaborate with other team members to ensure smooth operations
Qualifications:
- High school diploma or equivalent required
- Previous experience in an administrative or customer service role preferred
- Proficient in computerized systems such as Microsoft Office, QuickBooks, and Google Suite
- Strong organizational skills with the ability to multitask effectively
- Excellent attention to detail and accuracy in data entry tasks
- Strong communication skills, both verbal and written
- Ability to maintain confidentiality of sensitive information
- Professional phone etiquette and customer service skills
Note:
This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
Job Types:
Full-time, Part-time, Temporary contract, Graduate
Salary:
£10.42-£11.80 per hour
Benefits:
- Free parking
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
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