Claims Adjuster - London, United Kingdom - SCOR

SCOR

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a claims adjuster, you will proactively manage to conclusion claims within your remit, and where applicable, lead any co-insurance partners in resolving claims of various levels of complexity.

This will include compliance with claims guidelines as well as the setting and advising of case strategy. SCOR utilises a panel of preferred TPA's and vendors so expert management forms a key part of this role.

There will be a bias towards Property and Legal Expense, Programme Claims, although the role may include handling of claims from other areas within the Specialty business segment, liaising with Practice Leaders from other segments.

You will be supported on this journey by a high quality mentoring and training programme that will be tailored for you as part of an annual review process.

Deliver expert claims adjusting to SCOR Specialty within the Portfolio claims team, specialising in International and USA property binders, adhering to SCOR Best Practices and Claims Handling procedures & protocols
Report on operational performance and establish a culture of continuous improvement to support the overall EMEA Programme claims strategy of providing a Centre of Excellence in claims
Take an active role in advising SCOR underwriters and actuaries providing insight and support to assist in the development of the book of business
Work with and independently of underwriting to develop and maintain client relationships and be responsible for key accounts
Represent SCOR and the claims department internally and externally including review meetings with brokers and/or policy holders
Manage the volatility of a portfolio of claims through early, accurate reserving, focussing on target outcomes with the customer in mind. Work within SCOR ethical and service standards as well as fulfilling compliance and regulatory requirements
As may be required from time to time, provide support within matrix reporting arrangements to the Head of Single Risk Claims
Where required deputise for senior colleagues
Participate in relevant market events / initiatives on behalf of SCOR

Experience:

Several years experience in a Claims Adjuster role demonstrating expertise in first party Property and Legal Expense claims.
A good understanding of the Lloyd's, UK, and European Markets
Specialist technical capability with applied practical and commercial business skills.
Expertise of claims handling within the International Property and Legal Expense market. Additional US experience is an advantage.
The ability to develop an understanding and detailed knowledge of specialist product lines.

Personal Competencies:

Good communicator both externally and internally within the business
Client relationship management ability to show credibility with and able to build strong relationships with underwriters and senior executives
Organised self and others
Analytical and strategic thinking
Strong attention to detail, timeliness, and accuracy to deliver high standards of work
Influencing and negotiation relying on persuasiveness, focused on outcomes
Team contributor and relationship builder
Good report writing skills
Collaborative working style

Digital Competencies:

Working knowledge of ECF preferable
Working knowledge of Microsoft office Suite

SCOR, the 4th largest reinsurer in the world, provides insurance companies with a diversified and innovative range of solutions and services to control and manage risk.

Leveraging experience and expertise to deliver "The Art & Science of Risk", SCOR provides cutting-edge financial solutions, analytics tools and services in all areas related to risk - from Life & Health and Property & Casualty insurance to Investments.

Our specialized teams operate in over 160 countries, fostering long-term relationships with clients.

In order to provide our clients with a broad range of innovative reinsurance solutions, SCOR pursues an underwriting policy that is founded on profitability and supported by effective risk management strategy and a prudent investment policy.

This approach allows us to offer clients an optimum level of security, to create value for shareholders, and to contribute to the welfare and resilience of society by helping to protect insureds against the risks they face.

At SCOR, we believe that employing people from different backgrounds and ensuring inclusivity is a major driving force for the success of the Group.

We are committed to fostering a work environment in which all employees are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to SCOR's success.