Business Support Assistant - St Albans, United Kingdom - Mind in Mid Herts

Mind in Mid Herts

Verified Company

St Albans, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Reporting to:
Office Manager

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Responsible for: Providing IT and data support to the operations and administration of the business in relation to monitoring and reporting, compliance and the management of working time, holidays and other absences
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Duration: 12 months fixed term contract
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Hours: 15 _hours per week (flexibility required)_
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Salary: £23,088 per annum, pro rata (£12 per hour)
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Location: Can be flexible, but covers all 4 centres (St Albans, Stevenage, Hertford and Hatfield)
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Closing date: 12 noon, Wednesday 10th April 2024

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Interviews:Wednesday 24th April 2024

We are Mind in Mid Herts, a leading mental health charity based in Hertfordshire, affiliated to National Mind, with centres in St Albans, Hatfield, Stevenage and Hertford.

We are working to reduce the stigma of mental health diagnosis and we support people with mental health conditions to create a pathway to recovery.

We are innovative in creating services to improve wellbeing and to prevent the development of mental health issues.

Through education and support, we aim to improve people's awareness of how to be proactive in looking after their health and wellbeing.

We will not give up until everyone experiencing a mental health problem gets support and respect.

Purpose of Post
The purpose of this role is to provide support to the business in the following main areas:

Monitoring and reporting to senior management, trustees and funders
Database administration
Data analysis
Compliance, primarily in the areas of data protection and information governance
Setting up/onboarding new staff and volunteers with MiMH's IT and systems.

Principal Responsibilities

1. General

To be line managed by the Officer Manager but to manage own workload, prioritising tasks and working on own initiative
To work in line with the aims and objectives of MiMH
To ensure that all duties are carried out to the highest standard and in accordance with MiMH's quality standards
To carry out all duties with due regard to MiMH's policies and procedures, including the equalities requirements
To be committed to the work and purpose of MiMH and to promote team working
To undertake other duties as may be reasonably determined by the senior management team and CEO
Attend and participate in all continuing professional development (CPD) training.

2. Operational

To assist with the development of the Charitylog and HubSpot databases
To work with all projects and services to ensure appropriate support is available with regard to reporting, monitoring and evaluation
To plan and monitor data collection and management creating reports to ensure high standards of documentation regarding outcomes of services
To provide IT support in respect of Office 365 account set up and maintenance, password changes and cyber security awareness
To assist with meeting data protection and information governance requirements in line with the NHS Data Security & Protection Toolkit, Mind Quality Management, and other quality standards
To work in line with the aims and objectives of MiMH
To establish a supportive and respectful relationship with staff, volunteers, and service users
To attend meetings and training courses as required, including monthly supervision meetings and annual appraisals with the line manager
To contribute to organisational development and sustainability
To adhere to Health and Safety/Safeguarding guidelines to ensure safe working
To provide verbal and written reports as may be required by the line manager, CEO and Trustees Board.

Additional Requirements

Ensuring that all responsibilities are carried out in accordance with procedures and service user/funder requirements
Adhering to MiMH's Human Resources policies and procedures as outlined in the Staff Handbook
Understanding the need for confidentiality when dealing with both internal and external information
Understanding the importance of conforming to MiMH's service requirements and service user needs
Flexibility to work outside and/or in excess of standard hours when necessary to achieve required objective
An understanding of MiMH's services and the impact that poor service has on its service users and reputation
Commitment to adhering to Health and Safety guidelines for safe working
Adherence to Mind in Mid Herts infection control precautionary measures
Adhering to legislative requirements
8week notice period.

Benefits

25 days paid holiday per year, April 4th April 3rd (pro rata for part time staff)
Statutory bank and public holidays, (pro rata for part time staff)
A contributory pension scheme
3 additional days' leave Birthday Leave, Wellbeing Day and one day volunteering for MiMH's.
Staff Training and Development
Peer Support.

Essential Qualifications