Warehouse and Staging Coordinator - Hertfordshire, United Kingdom - Wifinity

Wifinity

Verified Company

Hertfordshire, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us:

Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity.

While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn't an option.

And that problem isn't exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities.

Conventional home broadband doesn't always work for them.

Wifinity is different.

We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides.

We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms.

We take the complexity out of connectivity.

The opportunity:

The Warehouse & Logistics Coordinator is an essential role in Wifinity, you will provide the foundations for the company to function from an organisation and logístical perspective.

In this role you will be leading the daily operations of running Wifinity's warehouse and the logistics of transporting equipment which in turn will allow the efficient running of our business from Field Engineers to our installations team.

Key areas of focus:

Joining our Warehouse team, you will be responsible for day-to-day warehouse functionalities as well as support ongoing projects with staging equipment.

You will lead the RMA process and ensure all returned tickets raised by project managers all have the correct information needed to establish what equipment is due back.

You will then start the RMA process and re utilise all hardware and raise returns to suppliers for the equipment that cannot be refurbished.

Your day to day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion.
To take ownership of RMA process and return requests from PM's and ensure they are fulfilled to the specified due date
To update internal inventory documentation with the relevant information applied during staging
To rack and connect up switches or access points ready for prestaging in accordance with incoming order requests to specified due dates
To collaborate and communicate with project managers
To ensure internal warehousing systems are up to date and reflect correct location of assets being worked on
To update internal ticketing systems with information to keep stakeholders informed of status and provide evidence of work completion in line with process
Loading, unloading, checking, moving, storing, palletising, picking, or packing products by hand or with a forklift truck. Operating a forklift truck to move and rearrange stock and ensure that products are stored safely (especially hazardous material) and labelled correctly and safely (especially hazardous material)
Picking orders using a handheld scanner from the storage space and bringing them for packing, or to the loading bay for transportation. Organising transfers and loading goods onto delivery vehicles. Maintaining equipment
Managing received goods or goods for dispatch checking for damaged or missing items and then sorting stock for storage in the warehouse. Keeping accurate records, either paperbased or on a computer. Keeping a careful record of the stock on the warehouse management system, so that it can be located quickly.

About you:

You will be a proactive individual with the ability to think on your feet and solve problems. You value organisational processes and thrive under pressure, leading from the front. You are excellent at working with people and always strive to provide a customer driven approach.

We are looking for someone that:

Has a Driving licence
Has experience of working within a busy warehouse operation
Has experience of picking, packing and stocking products
Is a team player
Is a selfstarter displaying strong initiative
Has excellent communication skills
Has the ability to manage complexity and work under pressure
Has the ability to prioritise workload and flexibility to meet the demands of the business

Your experience:

A thorough knowledge of telecommunication standards and best practices within a technical provisioning role. Ideally in IT Telecom / data networking experience within a Internet Service Provider
A basic knowledge of networking hardware, ideally from the Ruckus & Cambium family
Proven experience in effectively escalates issues and opportunities to line manager
Proven experience of taking ownership of queries and managing through to a prompt resolution
Experience of working within a busy warehouse operation

It would be nice to also have: