Client Support Administrator - Leeds, United Kingdom - DAC Beachcroft

DAC Beachcroft

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Job Introduction We are looking for a Client Support Administrator to join our Motor Claims Handling team in Leeds.

If you are a recent graduate with experience in administration or have worked as an administrator in the past and want a new challenge in the claims handling/legal sector, this role could be for you.

What you will do

To assist with the day to day running of a client account with a particular focus on data and data accuracy
Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm to include: Adherence to internal and client SLAs and KPIs
Assisting with matter set up in the case management system
Assisting with MI management and checking for accuracy
Liaising with Opponent Solicitors and other Third Parties
Other administrative duties, as required

Who you are

Practical experience of file management
IT literate with some Excel skills (formulas, pivot tables, look ups) and comfortable with basic data analysis
Good telephone manner
Organised and able to prioritise and manage a constantly changing workload
Ability to work on own initiative without close supervision
A team player who is able to work effectively within the claims department
Excellent communication skills with a positive and enthusiastic approach to their work
Experience of finance systems preferred
Demonstrates alignment with the Firm's Cultural Principles (Clear, Creative, Determined and Supportive).

About DAC Beachcroft
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