Customer Service/ Office Order Administrator - Sheffield, United Kingdom - Amefa GB LTD

Amefa GB LTD

Verified Company

Sheffield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Amefa GB supply market leading housewares products under our prestigious household brands Amefa and Richardson Sheffield. With over 400 customers spanning the UK & Ireland across some of the leading organisations within the retail and food service sector

We are currently seeking a Customer Service Advisor to join the team. (Ideally with 1yrs experience)

As a Customer Service/ Office Order Administrator, you will be working within a small team in a fast-paced environment. You will be responsible for customer sales orders and enquiries from our customers and warehouse.

Main Roles and Responsibilities

Check stock and advise customers of the delivery times.
Updating customer ordering portals
Communicating effectively with our 3rdparty warehouse provider
Occasionally booking in customer orders via relevant Portals
Authorising stock returns
After sales support that would include proof of deliveries

The key skills for this role are:

Excellent IT Knowledge
The ability to manage multiple tasks and work to a high level of accuracy
Excellent customer service skills
Ability to work under pressure and to tight deadlines
A good eye for detail
Ability to work within a small team

On a daily basis you will be required to use an in house CRM system, in which full training will be given, along with Microsoft packages such as Excel, Word, Outlook and Teams

Excellent written and communication skills are also essential. Previous experience working in the market is desirable though not essential as training will be given.

Benefits
This position is located in S20 and full-time office based.

Salary 21k to 24k

Mon - Thurs Friday

33 days holiday including Bank Holidays.

Free on site car parking

Additional day off for birthdays

Salary:
£21,000.00-£24,000.00 per year

Benefits: