IT System Support Coordinator - Ballymena, United Kingdom - Sure Recruitment Group

Sure Recruitment Group

Verified Company

Ballymena, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sure recruitment are working with a company in Ballymena.

The company is customer led, ensuring the continued evolution of our extensive product range, designed to meet the requirements of civil infrastructure, agriculture and building customers across the UK and Ireland.

We are currently recruiting for a Digital Services Co-Ordinator.

Purpose of Role:

We intend to implement a new ERP (Enterprise Resource Planning) system in the following year.

This role will involve business process mapping, scoping, creating specifications, data cleansing, testing and training for the implementation of each phase to ensure the system is used to its full potential.

The development of this system along with other systems within the business will provide a long term, full time role.

Essential Criteria:

Strong IT skills including Microsoft programmes especially Excel.
Logical Understanding of databases & tables within software
Sound understanding of computer coding
Experience in writing digital reports/dashboards which draw data from system
Experience in meeting KPIs and targets
Problem solver
Good trainer
Driven individual with a helpful attitude and ability to be proactive.
Excellent organisational skills and good attention to detail
Have and the ability to communicate professionally
Willingness to contribute to the success of the company in this key role
Good time management, interpersonal skills, and the ability to work as part of a busy team.

Objectives & Responsibilities:

The key responsibilities of the role include:

Project manage the implementation of the ERP system
Facilitating discussions between the software provider and the various departments in Moore Concrete to scope requirements
Aligning business processes a
Cleanse data from old system and assist in data migration
Create Bills of Manufacture for standard products for use within system

- "Train the Trainer"

Receive training from the software provider and train Moore Concrete users
Ensure system communication plan is developed and implemented with the team, defining clear goals and areas of responsibility for all
Create workflows to automate
Create Reporting and Dashboarding using Dataviews, Birst BI or Power BI
Ensure a smooth transition for "golive" for various phases
Adherence to budget

- ensure costs are monitored and kept within budget.

Collate innovative continuous improvement ideas on system build minor configurations inhouse and investigate viability and phasing for larger projects
System Upgrades
Coordinate the upgrade of ERP system to next version when required.

Other Systems

Maintain, adjust, and extract data from existing systems
Sage 1000, Sales Logix CRM, QuikTrace (Bespoke Azure system for Shop Floor Tracking), PAMS, North Time & Data, Hilti On-Track
Provide training for existing systems to upskill staff
Provide Microsoft Excel Training for staff
Holiday cover for planning team

Salary:
£30,000.00-£38,000.00 per year

Benefits: