Daily Rental Administrator - Derby, United Kingdom - Pendragon

Pendragon

Verified Company

Derby, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Daily Rental Administrator

Pendragon Vehicle Management Head Office

Hybrid Role

£20,500 basic salary with pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services

An exciting opportunity has arisen within our daily rental team for a Daily Rental Administrator due to the ongoing growth of this department.

We are looking for a keen individual who is quick to react to a customer's needs, has the ability to work under pressure under their own supervision in a fast paced and highly demanding environment.

This is a Hybrid role, based at our Head Office which has recently undergone a major refurbishment throughout.

What does the role of Daily Rental Administrator involve?

Putting our customers' needs at the heart of absolutely everything you do, you'll focus on delivering industry leading standards of customer care and satisfaction at all times.

You will have excellent telephone manor, good IT skills and an understanding of Windows and the ability to work in a fast paced environment.

You will be responsible for the processing and administration of daily hire and Rental PLUS bookings, liaising with both customers and suppliers throughout the course of the working day to ensure our high level of operational efficiencies are maintained at all times.

Establishing and maintaining a good working relationship with the Customer, you will progress all rentals as well as terminate vehicle rental as requested by the customer via the relevant off hire process system.

Other responsibilities will include all filing/administration forms being accurately completed, ensuring any SLA's agreed are achieved, as well as carrying out other tasks and duties as may reasonably be required.