Specialist - Licence Review Team - London, United Kingdom - Security Industry Authority

Security Industry Authority
Security Industry Authority
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £28,200 - £28,200
Job grade:


  • Executive Officer
  • Grade G Lower
    Contract type:
  • Permanent
    Business area:
  • Licencing & Standards
    Type of role:
  • Other
    Working pattern:
  • Fulltime
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • LondonAbout the job

Job summary:


Specialist - Licence Review Team

Contract:
Permanent
Location:Office/Remote


Security Clearance:
Subject to CTC Standard
Region:London*
Salary:£28,200
Grade:G (lower)


Department:
Licensing and Service Delivery - Licence Review Team


About Us
The SIA is the organisation responsible for the regulation of private security.

It is an independent, arm's length body (ALB) of the Home Office, reporting to the Home Secretary, under the terms of the Private Security Industry Act 2001.

The SIA's purpose protecting the public through effective regulation of the private security industry and working with partners to raise standards across the sector.

Its regulatory remit covers the whole of the United Kingdom.


The SIA has two main duties: the compulsory licensing of individuals undertaking designated activities within the private security industry and the management of a voluntary Approved Contractor Scheme, which measures private security suppliers against independently assessed criteria.


SIA licensing covers security operatives who are in guarding, door supervision, close protection, cash and valuables in transit, and public space surveillance using CCTV, vehicle immobilisation (in Northern Ireland) and key holding.

Licensing ensures that private security operatives are fit and proper persons who are properly trained and qualified to do their job.


Our core purpose is protecting the public through effective regulation of the private security industry and working with partners to raise standards across the sector.


Job description:


About the Role

  • To fully understand the Decisions Officers role and assist Licence Review and Licence Application & Appeals Team Managers with the development of the team.
  • Mentor team members in order to ensure that work undertaken by the team is of a high standard and work queues are maintained within agreed time limits, through proactive case management.
  • To be the Licensing area's specialist point of contact in relation to individual licences.

What are we looking for?

What you will be doing:


  • Monitor quality and timeliness of the team's work, providing Decisions Managers with clear evidence to provide feedback to Decisions Officers.
  • Undertake a mentoring role to newly appointed Decisions officers and continue to support the ongoing development of established Decisions officers.
  • Tailor the delivery of training packages/programmes in relation to individual licensing in order to meet the needs of a broad spectrum of staff.
  • Contribute to system developments, process changes and other ad hoc projects to improve licensing efficiency.
  • Offer support and guidance in relation to complex decisions for individual licensing.
  • To complete reasonable adhoc duties and tasks requested by your manager.
  • To build, maintain and develop relationships and opportunities with key stakeholders.
  • Demonstrate an understanding and commitment to equal opportunity and diversity issues and recognise and welcome individual diversity both among staff and others.
  • Commit to and comply with organisational Health and Safety practices and procedures.
  • Commit to and comply with data protection and handling of information practices and procedures.

Person specification:


What skills are we looking for?

  • Experience of casework or similar type of function involving the need for investigation and impartial decision making.
  • Proven knowledge of understanding the policies and procedures in relation to complex casework for business, individuals and ACS scheme.
  • Experience of coaching, developing and mentoring staff.
  • Capable of prioritising work flows in order to meet targets and achieve results.
  • Ability to use a variety of IT packages to a high standard.
  • Demonstrable ability to act under own initiative and constantly strive to deliver excellence in work.
  • Evidence of an uncompromising approach to outstanding customer service.
  • Excellent oral and written communication skills, and a capacity to work with a wide range of people, as well as excellent team working skills.

It would be great if you have experience in these areas:

  • Knowledge of Private Security Industry Act 200
  • An understanding of, or experience in, a regulatory body or public sector processes.
  • Experience of working in a changing environment

Benefits:


What can you expect from us?

  • A welcoming and innovative work environment.
  • Continued support and development opportunities.
  • Access to training for attainment of recognised qualifications
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