Transactional Services Supervisor - Nantwich, United Kingdom - N W F Group PLC

Description

About Us

NWF Agriculture started life in 1871 as a farmer-owned trading company and now forms part of the AIM market quoted NWF Group plc.

Covering the major dairy farming areas from Central Scotland all the way down the UK to Cornwall, our main business is the manufacture and supply of ruminant compound feeds and blends.

Main Purpose of the Job:

The main purpose of the TSS role is to supervise the purchase and sales ledgers and colleagues in those departments as 1 entity.

The two areas are managed by the use of standard KPIs, debtor and creditor days along with additional measures.

The purchase ledger is maintained by invoices being registered, approved and paid in a timely manner. It is also important that suppliers are properly managed, and issues and queries are dealt with and resolved. KPIs and other business information are produced, monitored and distributed to the business. Employee mileage and expense claims are also processed and paid in the purchase ledger department.

The sales ledger is maintained by a robust billing process and then the collection of those invoices on or before the due date.

New business processes are also maintained to a high standard to ensure we know our customers and that our customers understand what is required of them to allow a customer-supplier relationship to flourish.

The TSS role would ensure tasks are completed by the team and take an active interest in ledgers to guide and support the credit controllers to reduce risk and bad debt at every opportunity.

Individual KPIs would be set by the TSS role as well as performing annual performance reviews with all colleagues in each department.

The role of the TSS would be to ensure daily tasks are completed and raise concerns when they are not with the individual to establish if there any issues we can rectify or provide guidance for.

Also to suggest, test and implement any improvements to any processes we currently have.

Month-end would be a critical time for both ledgers to ensure we can close them at the same time to enable management accounts to progress as quickly as possible.

Our year-end falls on the 31st of May so it is also desirable to be available on and around this period.

Key Responsibilities/duties:


Purchase Ledger
Manage Purchase ledger team ensuring that their duties are successfully completed, along with providing guidance, support and coaching.

To demonstrate a standard day in an NWF Agricultures purchase ledger administrator's life, below is a non-exhaustive list of their daily tasks.

• Distribution of any invoices that do not match to Cost Order to the relevant Approver.
• Distribution of the incoming post
• Matching of invoices to Cost Order or Purchase order
• Daily bank drawdown
• Weekly Processing and checking of Supplier Bacs Payments
• Processing of regular prompt payments, these include expense claims and any payments to suppliers outside of the weekly supplier BACS.
• Maintenance of Supplier Accounts and review of overdue invoices, including set up of new accounts and supplier data ownership in system.
• Answering supplier phone calls, and being first response if invoices in query, alternatively liaising with other departments to help getting invoices approved or queries raised.
• Processing expense and mileage claims, this includes checking the expense claim has been filled in correctly, raising any concerns with the claim, registration and allocation of the claim, and payment.
• Processing of Agents Self-Bill Commission including processing payment
• Reconciliation of all received supplier statements.
• Organising the allocation of workload to ensure that work is allocated fairly, clearly understood as to what is required to be achieved with timescales and ensure that each member of the team maintains a broad range of knowledge within the accounts department.
• Be the point of contact for supplier liaison and relationship maintenance for large suppliers
• Support team with difficult queries and overdue invoices getting them resolved.
• Review supplier reconciliations
• Send unapproved invoice lists and manage business around overdue suppliers ensuring that these are cleared down in a timely manner so suppliers can be paid within payment terms
• Management of PINV file (current location of scanned in invoices on Ax)
• Produces weekly/monthly statistics and Purchase Ledger reporting to PL team, Finance team and wider business.
• Drive process improvements within own team and wider business (eg intake process)
• Ensure company expenses are paid via SAPConcur

Sales Ledger
Manage sales ledger team ensuring that their duties are successfully completed, along with providing guidance, support and coaching.

To demonstrate a standard day in our credit controllers' life at NWF Agriculture, below is a non-exhaustive list of their daily tasks.

• In and outbound calls where appropriate to debtors to arrange payment or resolve queries preventing payment
• Send debt letters

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