Medical Division Administration Apprentice - Hereford, United Kingdom - Wye Valley NHS Trust

Wye Valley NHS Trust

Verified Company

Hereford, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Medical Division Apprentice Administration Assistant

An exciting opportunity has arisen for a motivated and enthusiastic individual to support the Medical Division as an Apprentice Administration Assistant.

Provide a supportive clerical service to the secretarial team, undertaking workrelated correspondence, photocopying, filing, retrieval of documents and patient case notes, according to the requirements of the service, recording the movement of notes on the Patient Administration System (PAS) or Electronic Patient Record System (EPR).
To answer the telephone in a courteous, professional and pleasant manner, ensuring that messages are relayed and actioned in an appropriate and timely fashion.
To deal professionally with enquiries from colleagues and other health care staff.
To ensure effective communication with colleagues and other health care staff.
Update and maintain patient tracking records, according to the agreed quality standard, filing essential documents in the appropriate place.
To develop the ability to use the required electronic systems for correspondence, recording, retrieval and maintenance of information, as and when required including APEX for pathology results, the Electronic Discharge System (EDS) and Radiology systems.
To be able to add patient data to a database accurately.
Maintain efficient office systems associated with good office management assisting with the monitoring of standards and with the implementation of action plans to improve quality of services.
Filing letters and investigation reports in hospital notes.

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT and the George Eliot Hospital NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.

More than 3,500 people work for the Trust they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time all the time.

For more information about the role and responsibilities please see the attached job description and person specification.