Branch Administrator - Chesterfield, United Kingdom - Inplace Personnel

Inplace Personnel

Verified Company

Chesterfield, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

My client has an opportunity for Maternity Leave cover for a Branch Administrator to join us and provide administrative support, liaise with our customers, suppliers and car dealerships and assist in the planning of vehicle installations.

We are proud to have a positive, welcoming and encouraging family culture across the business.

The Branch Administrator will be responsible for:

Meeting, greeting and looking after customers attending site alongside other aspects of customer service.
Responding to incoming calls and proactively dealing with customer queries etc.
Booking installations into the workshop and coordinating diary appointments for the technicians whilst liaising with the Managers
Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met
Ensuring that all parts are received, stored and distributed to the fitters in good time
Ensuring all relevant workshop paperwork is accurate, in line with company requirements
Liaising with Managers and Dealers in preparation of pending work post demonstration

In order to be successful in this role it is essential that you have:

Previous experience in office administration, alongside a strong customer focus.
Excellent professional telephone manner
Excellent organisational skills
Accurate with good attention to detail
Competent IT skills
The ability to deal effectively and professionally with internal and external customers
The ability to work independently or as a member of a team
Selfmotivated