Resident Liaison Officer - Surrey, United Kingdom - Resourcing Group

Resourcing Group
Resourcing Group
Verified Company
Surrey, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Hello,

Gave you got experience in Resident liaison or Domestic Property management?

If so i have a fantastic position available for a brilliant client of mine for a role in Woking.


Job Details:


  • Monday
  • Friday hours)
  • Salary: £28,000 £30,000
  • 23 days holiday (increasing over years of service)
  • Pension & Life Assurance

Responsibilities:


  • Be the first point of contact for job queries and ensure that they are actioned in a timely manner
  • Communicate with all stakeholders for planned and larger works and when work will impact building users in a communal area
  • Responsible for managing and resolving difficulties and complaints regarding the works by liaising and negotiating with all parties
  • Raising any concerns with the Contract Manager so that proactive plans are made
  • Ensure residents are kept informed of all works to be carried out and updated with ongoing progress and changes/adaptions with effective and prompt communication

Requirements:


  • Basic knowledge of building maintenance trades and the tasks/activities that can be undertaken by each trade group.
  • GCSE or equivalent grade C or above in English.
  • Relevant qualification in Business Administration or Customer Services (advantageous)
  • Ideally have a full driving licence
  • Experience working in an Operations Centre of a Building Maintenance Contract
  • Experience of working as an RLO
Resourcing Group is acting as an Employment Agency in relation to this vacancy.
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