Customer Service Representative - Oldham
Only for registered members Oldham, United Kingdom
1 month ago
* This salary range is an estimation made by beBee
Job summary
We are a growing retail company specialising in high-quality furniture and decorative wall panels. Our commitment to exceptional customer service sets us apart, and we're looking for a friendly, professional, and reliable Customer Service Representative to join our office-based team.
Responsibilities
- Respond to customer enquiries through email, phone calls, and social media
- Provide accurate product and service information
- Assist customers with order queries, delivery issues, and general support
- Escalate complex issues to management when necessary
- Keep customer records and internal systems up to date
- Maintain a positive and professional tone in all communications
Job description
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