Lettings & Property Management Co-ordinator - London, United Kingdom - Estate Agency Recruitment Limited
Description
Interviews taking place immediatelyKEY RESPONSIBILITIES:
General Admin:
- Hands on assistant to all negotiators and property manager
- Answer phone calls from Landlords, Tenants and contractors
- Organise viewings and tours for negotiators
- Organise diaries, book keys out and keep the system up to date
- Organise the general running of the departments
- Keep all files up to date
- Keep tenancy information up to date including renewal, start and vacating dates
Marketing:
- Organise photos and floorplans to be taken of new properties and then preparing marketing and brochures for each property
- Organise the window display and ensure it is kept up to date
- Organise magazine advertisements
- Ensure the website is kept up to date
- Update CRM and upload property information
Accounts:
- Send out rent demands to tenants
- Send out Fee invoices
- Send out works invoices to landlords
- Chase late rent
- Liaise with the accounts department daily
- Chase other agents for fees
Management:
- Booking inventory checkins and outs, notify the landlord and tenants
- Complete name changes for all utilities at the beginning and end of tenancies
- Coordinate gas safety certificates, electrical certificates and EPCs and ensure they are up to date
- Booking pretenancy cleans
- Update payment spreadsheets
- Collect and forward post for void properties
- Attend property visits when required
- Obtain quotes from contractors and liaise with landlords and tenants
- Minimum 1 years' work experience within the property sector (Property Management or Administration).
- Excellent oral and written communication skills
- Computer literature with good working knowledge of Office, Excel and Word and willingness to learn new software packages
- Excellent time management and organisational skills
- Selfmotivation with an ability to actively seek out ways to improve departmental procedures
- Confident in dealing with HNW individuals
- Ability to work well under pressure
- Adaptable, flexible and prepared to get stuck in
BENEFITS & PACKAGE:
- Up to £28,000.00 pa depending on experience
- Commission from the department once probation passed
- Future earning potential of up to £31k pa
- Working hours Monday to Friday 9:00am 6:00pm
- Fantastic working environment
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