Client Administrator - Ascot, United Kingdom - Reed Business Support

Reed Business Support
Reed Business Support
Verified Company
Ascot, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Permanent Role

Client Administrator

Location - Ascot/Hybrid - firstly office based for training

37.5 hours (Monday - Friday 9am-5.30pm)

Salary - up to £32,000 DOE
My client, based in Ascot, is looking for a Client Administrator to join their busy team. The company is rapidly growing so there is a real opportunity to make a difference to the growth of the company and to progress within your career with them


There is an extended family feel to the business and your team will support you to get you up to speed The role is fast paced, but the culture is work hard, play hard and they do arrange to socialise outside of work and arrange dinners and cinema tripsetc.

**Your duties in the role include: - **- Administering the set-up process for all new clients, this includes liaising with internal managers regarding the client's service requirements

  • Using MS Office and in house systems
  • All client administration, including database management and submitting compliance documents
  • Sending letters of engagement
  • Verifying clients ID
  • Scanning and filing electronic documents
  • Any other ad hoc admin tasks
**Essential criteria:
- *
  • Previous office administration or customer service experience
  • Excellent customer service skills ability to complaint handle and provide the highest levels of customer service to clients
  • Excellent IT skills
  • Excellent communication skills both written and verbal
  • Able to work on own initiative
  • Aptitude for learning new skills
  • Friendly
  • Candoattitude
**Benefits include:
- *
  • Hybrid working available
  • 25 days holiday, plus Bank Holidays and the option to buy/sell additional days
  • Company pension
  • Life assurance x4 salary
  • Income Protection
  • Critical illness cover
  • Employee assistance scheme available 24/
  • Corporate discounts
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