Training Administrator - Cambridge, United Kingdom - Darktrace

Darktrace

Verified Company

Cambridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption.

We protect more than 8,400 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks.

Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.

Role:

Darktrace Education offers global training services that allow our customers to rapidly learn how to use and get the best value from Darktrace solutions.

With over 8,000 customers worldwide, Darktrace is looking for a Training Administrator to join our training team.

Thousands of our customers, partners and internal employees attend our regular public webinars, private training sessions and certification exams every year.

The Training Administrator is a crucial role in the team to support the coordination, administration and tracking of all training activities we run as a team.

This is a 12 month Fixed Term Contract based out of our Cambridge Office, with expected attendance of 2 days a week. We are looking for this position to start May 2nd 2024.

Responsibilities:

Reporting to our VP of Education this exciting and diverse role touches on all aspects of administering a global education service, including:

Booking and setting up training events
Assisting with training enquiries
Managing schedules
Certification administration, including proctoring
Collating and managing customer feedback
Reporting/Tracking training events
Liaising with other departments to reconcile training records
Highly organised with excellent attention to detail and ability to work unsupervised
Has excellent prioritisation skills and has a collaborative nature
Helpful, flexible, proactive approach to work, a team player with a willingness to tackle both new and routine tasks and is accommodating to frequent change
Enthusiastic, reliable, and selfconfident, with an excellent telephone manner and effective communication skills

Benefits we offer:

Competitive base salary
Hybrid working 2 days in the office & 3 days at home
23 days Holiday plus 1 additional day for your birthday
BUPA family healthcare
Pension contribution
Life insurance
Other benefits include free food on a Friday Lunchtime, matched charitable giving, cycle scheme, free fruit and regular social events

LI-Hybrid