Experienced Ifa Administrator - Gerrards Cross, United Kingdom - Blakemore Recruitment
Description
Blakemore Recruitment are currently assisting a highly regarded boutique financial planning firm seen an experienced Administrator to join their team in Gerrards Cross.
Responsibilities
Client servicing and meeting preparation:
- Use appropriate systems and processes to submit new business to providers
- Prepare documentation for client meetings (including literature, illustrations and forms from
outstanding requirements, keeping other members of the team informed as necessary
- Produce accurate client portfolio valuations and statements
- Complete and assist with trades and portfolio rebalancing, as required
- Assist with cash management control on client accounts (bonds, SIPPs, etc)
Correspondence and client files:
- Ensure all client information is accurately maintained on internal systems ,
notes
- Ensure client agreements, including fee schedules, are in place and are signed, documented
- Ensure electronic client files are organised and updated, and easily accessible
Compliance with FCA and company procedures:
- Assist the team in complying with FCA and internal compliance procedures, ensuring all client
- Notify the adviser of any suspicion of a complaint and follow appropriate procedures within
- Follow Anti-Money Laundering Procedures and comply with the requirements of GDPR
- Record and file all relevant correspondence
General administration:
- Provide agendas and information requests prior to client meetings, if required
- Assist with the production of management information, as required by central teams
- Assist with general administration as required e.g. adhoc scanning and filing
- Handle client queries in a professional and timely manner
Experience and Qualifications
- Experience within the independent sector of the financial services industry, in a
management rather than a provider
- Sound technical knowledge covering pensions and investments, all aspects of documentation
and the underwriting process
- Demonstrable experience of delivering client service at the highest level
- Excellent IT skills with a good working knowledge of Excel
- Excellent written and verbal communication skills with a high level of attention to detail
- Sufficient understanding of the needs of Financial Services teams, FCA rules and compliances
- Relevant industry qualifications will be an advantage but are by no means essential.
Competencies
They need someone who can:
- Work to pressing deadlines, routinely involving a level of time commitment beyond standard
- Be personally resilient and able to handle the pressure of a busy team, demanding workload
- Assist the adviser team and clients in an enthusiastic and proactive manner, using
the two advisers in the team
- Demonstrate focus and motivation in delivering an exceptional level of customer service to
- Demonstrate sound professional judgement, the ability to work well under own initiative, and
- Be punctual, presentable and professional at all times.
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