Customer Relationship Manager - Manchester, United Kingdom - Chartered Institute for Securities & Investment

Chartered Institute for Securities & Investment
Chartered Institute for Securities & Investment
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are looking for an experienced Customer Relationship Manager, based in Manchester (remote working), to join our Education Development Department here in the UK


Salary:
£32,000 per annum (£40,000 full-time equivalent)


Role:
Part-time working 4 days a week


18-month contract

Customer Relationship Manager Responsibilities:


  • Developing and maintaining strong and effective relationships with our Schools and Universities.
  • Delivering presentations to students and graduates, as well as attending career events, open days/evenings, and teacher conferences as required.
  • Identifying local opportunities for CISI qualifications to be introduced.
  • Liaising with the CISI Regional representative from the UK Business Development team and relevant account managers to obtain uptodate information and feedback from clients, agreeing on action points when required.
  • Establishing an education subcommittee to the main Regional Committee to engage clients in the education programmes.
  • Attending meetings, preparing papers, and acting as committee secretary, which may include taking minutes, sending out newsletters, ensuring action points are dealt with, and liaising with the committee as required.
  • Supporting the events team who organise annual dinners and events, attending branch events as required.
You will be expected to travel one day a week as part of the role responsibilities.


Customer Relationship Manager Requirements:


  • 5+ years' experience in business development or account management.
  • Proven record of working with corporate clients, including delivering highimpact presentations.


  • IT skills

  • Including intermediate Excel and PowerPoint.
  • Excellent organisational skills.
  • Proven track record of working independently to deliver on KPI's.
  • Further education: degree, or equivalent.

Customer Relationship Manager Benefits:


  • 71⁄2% company pension contribution into a personal pension, in addition to your own contribution of 11⁄2% via salary exchange
  • A Wellness Allowance of up to £30 a month
  • 23 days leave per annum (pro rata for parttime) plus three days office closure at Christmas.

About us:


The Chartered Institute for Securities & Investment is the leading professional body for securities, investment, wealth and financial planning professionals.

Formed in 1992 by London Stock Exchange practitioners, we have a global community, which aims topromote high standards of competence and integrity to more than 40,000 members in 116 countries.

We are also the main examining body for the sector, offering our internationally recognised exams globally.


Its purpose is "_To champion lifelong learning and integrity, raising individual standards of knowledge, skills and behaviour globally to enhance public trust and confidence in financial services.

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