Sales Assistant - Shoreham by Sea, United Kingdom - TeamFrames Ltd

TeamFrames Ltd

Verified Company

Shoreham by Sea, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sales Assistant
Team Frames Limited specialises in the sale of windows, doors, and conservatories to the trade.

Due to the rapid growth of our business, we are now in need of a Sales Assistant for our Brighton branch.

This role will require someone who is highly motivated, has a good eye for detail, and is driven to succeed.

We are looking for a person who will feel confident dealing with new and existing customers.

Ensuring good customer service is at the forefront of everything we do.

In return, we offer full training leading to career progression opportunities, a competitive starting salary, plus bonus, and a fun and supportive work environment.

This role supports the Branch Manager in day to day operations of the branch.

Key responsibilities:

To promote sales at the branch by obtaining new leads that convert to quotes.
Ensure all customers' details are correct in the system.
To oversee the opportunity pipeline and to encourage quotations to convert to sales.
Provide a professional, dedicated and customer focused service to all customers; keeping them updated on their orders and quotations and correctly interpreting any requests they have, in a timely manner.
To meet and manage customer expectations and to escalate any issues that may arise.
To ensure that all established administrative routines and records are kept accurately and up to date.
To carry out canvassing activities relating to your associated branch or to other branches if required.
Assisting in the warehouse when required: putting away glass, frames, helping load the van, assisting customers with collections; selling ancillaries, etc.

General requirements:

To remain professional at all times with colleagues, customers & suppliers
To maintain confidentiality of all company information
To investigate, propose & implement improved processes with the branch.
Time management & attention to detail.
Thorough knowledge of MS Office Suite including Word, Excel, and Outlook.
Ensure all customers' details are correct in line with GDPR (General Data Protection Regulation)
To assist other branches with their workload as required
To keep the branch warehouse & office tidy at all times
Any other reasonable duties as requested.