Team Leader - Edinburgh, United Kingdom - NSL

NSL
NSL
Verified Company
Edinburgh, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Here at NSL, part of Marston Holdings Ltd., we are not just the "parking people"; we are so much more than that.

Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors.

These include comprehensive parking and street management solutions that contribute to creating a great place to work and live.


You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets keeping your streets safe and accessible.

Within this role you will be patrolling public streets and car parks, advising the public of where they can park safely and securely, issuing tickets to incorrectly parked vehicles, reporting suspected abandoned vehicles, and dealing with enquiries from the members of the public.


What you will be doing

  • Leading your frontline team to make sure that the delivery of the contract is maintained to the highest standards and to the complete satisfaction of the client
  • Provide regular reports and updates to the Senior Team Leader
  • Create, prepare and maintain the enforcement plan and to monitor the success of those ongoing on a daily basis
  • Manage staff performance in line with our company policies
  • Ensure that staff comply with Health and Safety requirements in all aspects of their work

What's in it for you?

  • Varying Shift Patterns
  • First Class Training & Development Opportunities
  • 28 days holiday including bank holidays holiday
  • Access to Capital Credit Union products
  • Staff benefits designed to suit your lifestyle from discounts on retail shopping, travel and socialising to health & wellbeing
  • Employee Consultative Committee to represent the voice of colleagues
  • Full Uniform provided

What do you need to be a Team Leader?

  • Strong leadership skills
  • Ability to mentor and motivate others
  • First class customer service experience
  • Ability to communicate well at all levels
  • Self-Motivated
  • Customer Focused
  • A love of working outdoors
  • Ability to work shifts
  • Ability to work on own initiative
  • Strong Computer skills specifically in Excel
  • Knowledge to the TMA 2004 or have worked in an parking enforcement environment would be an advantage.
  • Able to work out of offers if required


We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.

We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.


Salary:
£13.04 per hour


Benefits:


  • Company pension
  • Cycle to work scheme
  • Gym membership

Work Location:
In person
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