Customer Care Team Member - Cleckheaton, United Kingdom - Cutwel Limited

Cutwel Limited

Verified Company

Cleckheaton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Cutwel is a fast paced, expanding business, and one of the UK's largest independent engineering tooling distributors.

We are looking for 2 people to join our growing Customer Care Team.

Cutwel currently has a 10-person strong customer care team, and we are looking to strengthen the current team by adding another 2 members.

As a customer care team member your priority will be to answer incoming calls from our customers, the calls might be anything from them wanting to place an order, to chasing a delivery, or even to make a complaint.

You will also work closely with our Outbound sales, technical, and distribution teams to ensure we are offering a full wrap around customer care package for our customer base.

Full, in house, paid training is provided over the first 6 weeks, and then on going as needed throughout your career here, the support will be continuous, and you will always have a trained team member on hand to assist you as needed.

Skills Required

A good verbal communicator who has a polite, clear, and professional telephone manner.
Ability to take and make sales callsinbound and outbound.
IT literate and have a good understanding of Microsoft Outlook.
Good numeracy skills.
Organisational and prioritization skills.
Work effectively in a team, or independently as required.
Good time management & be a able to juggle many different tasks at once to a deadline.

Personal Qualities