Facilities Tech Support - London, United Kingdom - Corporate Firm

Description

Role:
Facilities Tech Support


Reporting to:
Facilities Manager / AV & Project Manager

Full time role on site (5 days a week)

Central London

Competitive Salary

Overall Objective

• To ensure that the offices in Central London are presented to an

exemplary standard.

• Ensuring all systems and technology is fit for purpose

and in good working order.

• Work as part of the Building Services team adding value and an excellent

level of service to the clients and staff in the building

General Ethos

• Be proactive in the office space we need to be champions keeping the

standards in the office high

• Notice if any tech, AV, cables, fixtures or fittings are awry and fix them or

report relevantly

• Actively patrol the office daily looking for ways to make a difference.
• Strive for excellence

Facilities

• Day to day handling of the lighting control system software, working with the

on-site Electrical Engineer to remedy faults and managing the regular supplier

maintenance of the software

• Day to day administration of the Building Management System (BMS),

working with the on-site Electrical Engineer to remedy faults and booking in

the maintenance contractor

• Control of the leak detection system software, responding to and rectifying

alarms, escalating problems to the maintenance contractor.

• Overseeing the fridge temperature monitoring software, helping the catering

team where they cannot fix issues

• Day to day operation of the helpdesk system, ensuring tickets are attended to

and closed out promptly

• Monitoring of the smart building integration software, ensuring the data feeds

are working

• Overseeing the Electric Vehicle charging point account and onboarding new

users

• Setting up contactless payment device for events
• Undertaking relevant tasks to book in above contractors (file Risk

Assessments, Method Statements (RAMS) and insurances.

• Arranging access passes and booking in parking

AV support

Working with and providing holiday and sickness cover for the AV team which

involves;

• Daily checking of Meeting rooms and AV systems, ensuring AV and IT kit is in

good working order and rooms are presentable

• AV setup and support for events and pitches to ensure they run smoothly.
• Giving clients and staff full reassurance that Havas has a professional AV

solution

• Checking AV services in rooms after changes to function or form
• Reporting and managing outstanding works efficiently, notifying staff of any kit

not in full working order

• Liaison with AV support contractor, raising tickets and ensuring cases closed

quickly

• Setting up new AV equipment

Building Services

• We are one big team and all chip in and help each other
• Access control card programming cover
• Assisting with office moves
• Helping to innovate and improve systems
• Undertake fire warden training

Salary:
£32,000.00 per year


Benefits:

• Employee mentoring programme
• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Work authorisation:

• United Kingdom (required)

Work Location:
In person

Reference ID: 3629