Customer Service Advisor - Sunderland, United Kingdom - EDF Limited
Description
Customer Service Advisor
Doxford
Starting Salary of £24,635 Plus Excellent Benefits Package
Full time or Part time (Minimum 24 hours a week from 09:30 - 17:00 Monday - Friday)
Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an exceptional customer experience.
You don't need to have experience of working in a contact centre, or customer services. If you're resilient, able to work under pressure and have a curious nature, we'd love you to apply.
You'll thrive in this role if you care about the customers you are speaking with and are passionate in your desire to help them.
You'll be joining a team that during 2022 was voted _Number One_ amongst energy suppliers for _Customer Service_ by Citizen's Advice, three quarters running.
We'll train you on our fabulous new system, as well as all the ways we like to communicate with our Customers, to deliver a high-quality experience.
The role has a starting salary of £24,635 and we also offer a range of flexible benefits including:
Bonus plan, market-leading company pension scheme and life assurance
Health screening, dental insurance and critical illness cover
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Mental health support, including access MIND and the THRIVE app and our nine employee support networks, (e.g. Working Parents, RACE, Disability & Carers)
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Discounts for gym membership, travel insurance, breakdown cover, tech vouchers and dining card to name but a few.
Above all, we'll value the difference you bring and offer opportunities for you to thrive and succeed.
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